I will NEVER rent from you again.

L.Montoya

United States

Reviewed: Fri, Mar 8, 2019

About FOX RENT A CAR: 5.7 /10

I waited for over an hour to get my rental. Then when I was up to the counter the attendant walked away go assist another coworker. Then proceed to advise me that it would another wait as my caf was NOT READY. If I wanted one of the ready vehicle it would be an upgrade. So instead of waiting for my Rent. As I was exhausted from traveling & couldn't mustard the angry to get my rental right then & there.

Full Size | Toyota Camry or similar

1 days rental

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Sat, Oct 12, 2019

“Rental cars are too expensive in Phoenix.”

About FOX RENT A CAR: 5.7 /10

The car was dirty and had a lot of scratches in the paint. It also had a lot of miles.

About QEEQ: 8.0 /10

j.hopkins

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, May 22, 2019

“good except for service needed more reps to speed up pickup”

About FOX RENT A CAR: 8.0 /10

van was great. getting van took along time. another friend rented a van and was done 45 minutes before me.

J.Armstrong

United States

1 days rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Thu, Apr 25, 2019

About FOX RENT A CAR: 7.7 /10

We waited about an hour for the car. The car was a little dirty and had lots dings. my husband asked if the dings were noted and the young guy said yes and we had nothing to worry about. Everyone around us were very upset because of the wait, we can had to waited for a car for 1hr. Among others. I would think twice about renting from Fox only because of the wait depending on my time schedule. The employees customers service was good and they handled themselves well under the pressure. it was an ok experience.. just ok.

About QEEQ: 10.0 /10

Skampers

United States

1 days rental

Full Size | Dodge Charger or similar

Reviewed: Tue, Jan 29, 2019

“Way too long of a wait”

About FOX RENT A CAR: 8.7 /10

The car was great. Staff was friendly. However, they are woefully understaffed!! One agent and 11 people in line in front of us. Then a 2nd agent came on. Finally, after about an hour, there were 3 agents. It was our turn, but then there were issues with their credit card scanning equipment and we, as long as another couple, were told our cards were declined. Eventually they did go through by swiping instead of chip reader. There is no reason to wait an hour in line to pick up a rental car.

About QEEQ: 10.0 /10

S.Gopu

United States

1 days rental

Standard | Volkswagen Jetta or similar

Reviewed: Sun, Dec 30, 2018

“if the waiting time is less, it would have been a good experience.”