From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1398680115
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1398680115
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Customer Service so poor that I chose to leave without hiring a car!

Reviewed: Thu, Feb 14, 2019
About Atlas: 2.0 /10
This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.
Economy | Kia Rio or similar

Relevant Reviews on Atlas MELBOURNE CITY

Mabel

View more >
Economy | Kia Rio or similar
Reviewed: Sat, Nov 30, 2019
“Good experience”
About Atlas: 8.0 /10
overall a fast process to get the car
About QEEQ: 8.0 /10

A.Alaassar

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 1, 2019
“Not recommended! Bad experience.”
About Atlas: 5.7 /10
90 minutes spent on pick-up due to long queue. Car was dirty from outside and inside. The technical condition of the car was not acceptable, brakes and suspension were making noise.
About QEEQ: 10.0 /10
Atlas should not be a recommended provider on Easyrentcars.com

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 20, 2019
About Atlas: 8.3 /10
Cheap , easy and convenient .. car was not clean this time but overall was good..
About QEEQ: 10.0 /10
Easy and convinient

View more >
Economy | Toyota Yaris or similar
Reviewed: Mon, Jul 1, 2019
“Worth paying a bit more and hire cars from bigger/better companies.”
About Atlas: 6.0 /10
The car had mechanical issues which cannot be identified by the visual inspection upon first receiving the keys - the left front wheel had a major vibration and rattling noise when driving between 30-40 km/h. The car was not clean - windows all round were greasy and dirty, boot lining was muddy. The counter staff had very average service - all necessary paperwork is done but it felt like they all rather not be working on both days of picking up and dropping off the keys.
About QEEQ: 8.0 /10

Eldhose Joy

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Economy | Kia Rio or similar
Reviewed: Wed, May 1, 2019
About Atlas: 6.7 /10
Should have a provision for paying tolls. Vehicle was in a condition for oil service and shown a warning for that.
About QEEQ: 8.0 /10

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