Easy pick up and drop off. Helpful staff at reception /drop off

Can you make the deposit fee cheaper and more convenient ?

There was only one counter staff and she was not at the counter when we arrived. She was away from the counter for 10mins as she had to settle a dropoff of another customer. Collection process took approx 15 mins which includes paperwork and brief intro to the car. As there was another fellow customer before us, the total waiting time was approx 25mins before our turn. Total time to collect the car was approx 45mins.

Very smooth booking process. This is my first time booking and will book from thus website again.

Counter staff should get ready before the time I booked. But staff didn't show up when I arrived, been waiting him for long time and we wasted 30mins.

Nice

The amount of deposit is quite high. And it need 30 working days to get back the deposit.

Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them Was a lot more confident after that and enjoyed riding around for 4 days The Full tank to Full tank policy was GREAT!!