I will never use POP rental car! The worst experience we had! They lie and rude! They gave use dented and broken cars! The most horrible customer service. The whole office smelled like MARIJUANA! Some customers who was waiting just left without their cars and went to another car rental! I will NEVER return!

POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)

The worst experience I have ever had renting a car. First no one came to pick me up at the car rental depot had to call an Uber. Then I waited 1 1/2 hours to get the car. On return I was told I owe the whole amount for the car which I already prepaid for. Then when I showed them my receipt they said I owed for liability insurance instead. I gave them my Visa to pay and was told that their system was down and I would have to pay cash or cheque which I didn’t have either. I told them to take my card number but they refused. I had to then go to an ATM which I got charged to to use to get money out. What a gong show. Never ever using this company again and I would not recommend it to anyway. There is no savings with all the aggravation it causes.

Because of the location, car wasn't washed but this is nitpicking. Liked overall experience. Pop has very helpful and professional staff. Much better experience than what I had with another company which used the same facility previously and which has gone out of business.

Jasmine checked us in and made the process very easy. I was traveling with two kids and it was really fast and smooth.