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+1-8007618913
Live chat Email us Service Code: 9949378064
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9949378064
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New charges, desk staff not helpful

Reviewed: Sat, Jan 26, 2019
About Advantage: 8.0 /10
1) The online booking was fine. But when at the EZ/Easy/Advantage DESK to pick up the PREPAID car, they said I owed a further $27... could NOT say for what. I showed them my "fully paid, pay nothing at pickup" printed receipt from the online booking, but the desk clerk just kept exclaiming "it's on the screen!" and "that's another company (who books online), not Advantage, so that's their problem!". I paid the darn $27 to get the car, PLUS ANOTHER $200 "DEPOSIT" which I did not read about ANYWHERE when I was booking. Stressful pick up. But the good news is the car was fine, and the $227 charge has now disappeared off my credit card after returning the car. So the desk clerk really has no idea and could not explain any of that, which would have been much more helpful. 2) I had to electronically sign on their system that I accept their insurance, but I was DECLINING, as I have my own insurance (and for my own insurance to kick in, I MUST "decline" the rental insurance). The clerk kept saying "it's included!" Confusing, as the online booking did not include insurance and I was not being charged for it. If insurance is free/included, by all means say so all over the place!
Economy | Nissan Versa Note 2 Doors or similar

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