Like: The car we received was the model we had booked. The car was in perfect condition, being one of the latest models and with low mileage. Dislike: The car was a little bit dirty, having sand in the glove box, the inside door handles and the back of the front seats were sticky.
Like: Best price for car rentals. New Zealand has the highest car rental price than all countries I visit. Dislike: The only down side was we had to wait over half an hour from the time we rang them to be picked up at airport. Apart from that it was a fab experience.
Like: Problems arose that were out of anyone's control. Fixed problem as prompt a manner they could to get us on our way. Dislike: Nothing really was pretty professional.
Like: Maria is a true island professional. From her smile to her manner to knowing what needs to be done without making a problem of it. Her relaxed style makes time with your company pleasant. She listened to what I said and I did not need to repeat. The pricing for my car was all inclusive. Major appreciation for this. It is the first time I have had such a relaxed experience with a car company. Most you never know what you have or do not have and everything is a bit of a hassle or a concern or a "wondering what they are going to do". Thank you. Dislike: There is a major disconnect with your wifi offering. It was not ready to go, It was not charged. it would not charge in the car, It would not get a signal that would allow use anywhere except in the office. We tried two units and both had the same problems. I ended up using mcdonalds which is not very professional.
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Awesome service and car in perfect condition
Dislike: The car was a little bit dirty, having sand in the glove box, the inside door handles and the back of the front seats were sticky.
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