it was good!

B.Moss

Canada

Reviewed: Wed, Sep 12, 2018

About Routes: 8.2 /10

Like: Julie and the girl that served us when we turned the vehicle in were both excellent! Vehicle ran well and was ready when we arrived.
Dislike: Car was not that clean....clearly the renter before us had young children and the windows were covered in small hand prints. It was not a big deal but after we left and drove in the sunlight the front window was a mess and had clearly not been cleaned at all.

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

S.Mornix

Canada

2 day rental

Special | Mystery compact car or similar

Reviewed: Fri, Jul 29, 2022

“Staff with great smiles and conversation provide amazing service!”

About Routes: 9.0 /10

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

About QEEQ: 10.0 /10

The entire experience was phenomenal! Can't wait to use your company again the next time I travel that way.

Canada

4 day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Aug 5, 2020

About Routes: 6.0 /10

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

About QEEQ: 7.0 /10

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

W.Cresswell

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Sun, Aug 25, 2019

“We were very pleased with quality and price and convenience of location”

About Routes: 8.7 /10

Very pleased.

About QEEQ: 8.0 /10

Easy booking and no surprises-great

s.stark

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Tue, Jan 22, 2019

“Nice car, good price, but long wait for shuttle bus.”

About Routes: 8.7 /10

shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.

About QEEQ: 10.0 /10

wildman

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Sep 12, 2018

“Great Place to Rent Cars”