Like: New cars, low mileage, a relatively quick pick-up. Dislike: I don't like unusual process:
1. For deposit unholding I had to stand in line for 30 minutes (drop off)
2. Extra charge for car washing (or I can do it my self in the morning before flight!!) - I have never had this conditions before
3. Not full tank of the car when pick up
Like: amazing stuff..very helful..even when I lost my wallet in the car they came back to the airport to return the loss loss wallet. Highly recommended.
and last but not least the upgrade my car car from economy to jeep so it'd definitely upgrade our trip!
“You’re staff member at Podgorica airport was not only very rude”
About Europcar:8.7/10
Counter staff very rude.
We waited over minutes on both rental and drop off.
I travel frequently to Montenegro this was the first and last time. I Will never rent again
The car was good but still I have some comments: Interrent is a mediator with another company which actually rents out the car. In this case this was Europcar.
Like I said, the car was new and good so no complantis about that. However I did not like the following:
1. I had asked, immediately after booking, how much I should pay for border crossing and I was told it would be no more than 35 eur. However, upon pick up it was 65! When I expressed amazement about this I was told: Europcar is a different company from interrent and we have our own rules.
Moreover I was more or less pressed into taking an additional 'insurance' against 'bringing back the car dirty'.
I was told I would be charged 36 euro if I would bring back the car dirty.
Well, after driving around in Montenegro for a week the car indeed....will be dirty.
It was the first time I heard such a claim! I eventually decided to take this 'insurance' for more than 10 euro but next time I will drive to a car wash before bringing bacdk the car...or I would avoid Europcar alltoghether.
So I do not like a lack of transparancy...it is not clear from what company you will actually rent if you book thru Interrent.
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A.Kareva
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View more >Dislike: I don't like unusual process: 1. For deposit unholding I had to stand in line for 30 minutes (drop off) 2. Extra charge for car washing (or I can do it my self in the morning before flight!!) - I have never had this conditions before 3. Not full tank of the car when pick up
Z.Shabat
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View more >Niels Jansen
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View more >Guest from Belgium
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