Car was very terrible, old and damaged also some parts inside has broken. I have never seen something like that, and even tough i have purchased super insurance package from QEED they did not recognized this insurance and charged my credit card as 1200 € in case of any damage and told me they will refund it if i deliver car back without any damage. I did it, i have bring the car without any problem and they said they refunded this amount to my credit card back but today is the 3 rd day and still the 1200€ has not refunded and when i call them they tell me now may it takes 10/15 days!!!! Unbelievable and they never told me this while checking and even i did not understand why i need to charge this amount while i buyed the super insurance package from the rental platform (QEED)!!! Still i am waiting and i am nervous about it. I guess i will never use it this company again
About QEEQ:10.0/10
Nice platform without problem only i did not understand insurance policy. Why company not recognize my insurance package buyed from QEED. If they not recognize why we buy it?
“You’re staff member at Podgorica airport was not only very rude”
About Europcar:8.7/10
Counter staff very rude.
We waited over minutes on both rental and drop off.
I travel frequently to Montenegro this was the first and last time. I Will never rent again
The car was good but still I have some comments: Interrent is a mediator with another company which actually rents out the car. In this case this was Europcar.
Like I said, the car was new and good so no complantis about that. However I did not like the following:
1. I had asked, immediately after booking, how much I should pay for border crossing and I was told it would be no more than 35 eur. However, upon pick up it was 65! When I expressed amazement about this I was told: Europcar is a different company from interrent and we have our own rules.
Moreover I was more or less pressed into taking an additional 'insurance' against 'bringing back the car dirty'.
I was told I would be charged 36 euro if I would bring back the car dirty.
Well, after driving around in Montenegro for a week the car indeed....will be dirty.
It was the first time I heard such a claim! I eventually decided to take this 'insurance' for more than 10 euro but next time I will drive to a car wash before bringing bacdk the car...or I would avoid Europcar alltoghether.
So I do not like a lack of transparancy...it is not clear from what company you will actually rent if you book thru Interrent.
“With some weird experience at the begginign everything was fine and it was a great trip.”
About Europcar:9.0/10
I needed to pay for 2h of parking at the airport when I've picked up the car or I would not exit, this was strange.
Some weird operations with blocking the funds - the blockage was cancelled during the trip and then thay have added one additional transation for 0.01$ upon return - so no cost for me, but just a weird feeling.
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