“Thanks to Easyrentcars, but never Europcar in Brussels”
About Europcar:7.3/10
I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.
“Nice car but too small in back seat for our family”
About Europcar:9.3/10
We received an Audi A6 wagon. Although a similar car as the Mercedes, it does not fit 5 adults comfortably. The. Back seats were uncomfortable and not very roomy, and the back middle seat passenger had a raised middle section by the feet and had to sit uncomfortably with legs spread out to either side of the platform throughout our three week trip. The trunk was spacious and fit your medium/ large suitcases, a carryon size suitcase and three backpacks.
About QEEQ:10.0/10
Easy rent cars was an effortless easy way to find the best deal for our rental car.
i can assure that no damage has been done to the car , yet they charged me extra 110 euros for damage. I lost an item and asked them to bring it back but they didn't until now. Also I didn't get the same car i got lexus CT
Great service and support. Customer service is also good. They tend to cross sell you but in a comfortable way. I have upgraded the car to SUV due to increased luggages. Overall, good and smooth experience
About QEEQ:10.0/10
Excellent app with insurance much cheaper than directly with rental company. Easy to use and price is lowest with rebook function automatically for lower price. Love it.
“Easy and price effective, but with a couple ot system glitches.”
About AVIS:10.0/10
The car was as expected in the range booked, although the counter staff made it sound like the car was something special. It did take a long time to translate the Easy Rent prepaid rate into the Avis rate, which held me up somewhat.
Хороший сервис. Резервировал машину с ручной коробкой, дали автомат, и навигатор был, машина почти новая. Предлагали дополнительную страховку, потому что по брони был базовый комплект ( в случае чего - спишут 1000евро). Но на этот случай я понял была дополнительная страховка EasyRentCars .
Our flight was delayed but a staff member stayed late to give us our car, much appreciated. Only downside was that the inside of the car smelled of cigarette smoke which was sickening, overall though car was clean and service great.
About QEEQ:10.0/10
System was easy to use and easy to compare prices. Would use again.
“Good treaty but the car was not the one we have order”
About Europcar:8.0/10
The customer service was really good, but we didn't get the car that we order in the webside.
We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be.
The Mercedes Classe B was automathic and the Renault Kangoo wasn't.
And of course, the type of vehicle isn't the same and the price neither.
We claim for that.
I booked an AUTOMATIC medium SUV . Upon arriving at Brussel we realized that medium SUV is actually aford focus...
Than the agent convinced us to upgrade the car (for extra money of course). We got an infinity Q50 - which initially seems to be a nice car however it was old (over 40,000 km) and not well maintained. It was dirty and did not function well. We were stuck few times because the key ID was not identified - "incorrect ID". Then the engine just died and the car had to be towed.
We had to fight for a replacement - no body at Budjet-Avis cared that we are a family with 2 kids, lots of luggage - stuck with no car. They offered us the smallest class, manual, as replacement (I didnot drive manual for 30 years!). After fights and a loss of a day vacation we got a manual car - lower class!!!
No compensation!! we paid for an automatic higher class car, we lost a whole day.
We expect a compensation before taking other measures.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
S.Gera
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