BELGIUM CAR RENTAL REVIEWS

Very friendly and helpful. I will go back

All good but had to pay 1 day rental because picked car up 1.5 hours earlier than we had thought

Tout était excellent (comptoir, lieu de parcage, et même véhicule surclassé).

Be warned, counter staff are well versed in extorting extra money out of customers! Don't be sucked in by cheap online prices. Go to a reputable co. with proper customer service

Got Fiat instead of Toyota Office is not open on Sunday so need to book for an extra day

The car exceeded my expectations. Easy to find rental staff at the airport

The car was good but there was extra charge which we were not made aware on booking. We paid the amount mentioned and expected that to be the full price but was charged 20euro for cleaning the car which we were only made aware of during picking up the car. We would have been fine if this was mentioned at booking but was not made aware at all and also the car was handed back fairly cleanly that other car rentals would have not charged extra for feels like this is added on to all purchases unless you buy a 9eur cleaning service during check-in mind you this is when you have no choice as you have already made your booking and payment. The car rental place was impossible to find. We spent 1.5 hours around the airport went to the car rental place where all the companies were present but couldn't find any signs of interrent, the location provided to us in the email took us to a completely different place no where near where these guys were located and the phone number provided was going to voice mail through out. Finally found out that interrent was the europcar stall at the car rental place with no signs anywhere expect at the desk in one corner. Unless you knew europcar were the parent company which we know now you would struggle to find them.

Friendly staff, easy to check in and pick up the car.

all the information are really clear. include offering the car insurance, easy to use

Horrible customer service at check in. Very rude personnel, especially with my wife!

the car was not the one we order, not even similar. we had stroller for the infant, 2 big luggages and 4 small bags and all of those things were not fitting in the car. when we said that this car is not in the category we order, they didn;t even tried to service us and offer a better one. bad experience. If we didn't have the babies I would cancel the reservation.

Very quick service when I pick up the car. Very quick and clever boy in europcar office.

I am waiting for the no notice additional charge investigation and refund from office manager now. Please let me know it soon.

Great car, nice and helpful staff!

Everything's so smooth! The only thing I could think of is that list of similar models be provided for customers' reference on the booking page.

Company charged me for fuel when they should not have since the car was returned full.

The folks at Europcar were perfect. Car was ready when we arrived, and return was quick and easy.

The service exceeded our expectation. Nice and clean car, helpful staff.

Very smooth and hassle free booking at the mobile app. The insurance provided was comprehensive, though never claimed.

Yes

Excellent service. The only problem is that there were no children seat to rent at the office.

Excellent price.

Europcar offered me an upgrade to an Audi Q2 for a reasonable price, especially since the car comes with SatNav.

All good.

Great car. Excellent service.!!

I'm traveling 5-6 times per year. Easyrentcars.com really offers the best car rental experience.