I arrived at midnight at the airport and there was no sign at counter directing me to the car booth in parking garage. I spent 30 minutes trying to find someone to help and I even tried customer service to no avail. I turned to enterprise who said that there may be someone in the garage booth, once again no sin directing me to it,not to mention the interior of the vehicle panel fell off while I was driving several time I had to take time to fix it. And the vehicle that I upgraded to was tin can sounding while I drove the entire time, I should have just kept the original car I requested. I have been renting for years this was by far the most dissatisfying experience I've had.
Like: Super fast, easy and friendly. Just wish renting cars was cheaper in the US!!! Still, this was the best price I found and they were great. Dislike: Too expensive.
I wanted compact but none available after my reservation confirmed compact. I had to pay higher fuel cost for a mini-van which was awful to drive in unknown city traffic.
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K.Metz
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View more >Dislike: Too expensive.
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View more >S.Grissom
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View more >W.Hernandez Robles
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