NEWARK CAR RENTAL REVIEWS

more than 2 hours to collect the car. the car had been used by a smoker and we could not drive with the windows closed

Everything was perfect! Just as we expected:)

Easy booking! Love the price drop protection!

A bit long time of waiting to pick up the car, above one hour of waiting in the queue

Counter staff very good and friendly. Car dashboard was really dusty and they were a bit stressy with us when we asked them to clean it.

Great car and very helpful staff. First time you go there not obvious where it is and how to leave US22 but once you know its okay, if not easy to find.

Excellent service

The car was great .

Everything was perfect

the car was not thoroughly cleaned and as soon as i left maintenance minder lighted and i dont have time to comeback to request replacement so i just reset it for it’s annoying as it keeps beeping. for sure rental co. knows this or they should know this as it will remind or you’ll see the percentage of how much the oil life is? most new car now are remotely or can check maintenance thru internet. good thing im not using it for long driving just to bring me to work and home.

as usual i have been getting good deals thru easy rental and been using it for awhile. no issues yet keep it up

Car better than booked. Staff excellent and fun.

First class

Not Thrifty's fault but airport construction and a lot of airport traffic made returning the car a pain.

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.

Everything with Budget was great, easy, thoughtful, and clear

The car had a scrape on it .. I was exhausted from traveling .. they should have sent me a mail Of the video so I would have known no one hit me in a parking lot

It was simple n easy I recommend. The company

Not nice at counter

El coche superó mis expectativas todo limpio cómodo y muy amable el servicio

We had a small problem with our own smartphone and it’s connectivity to the vehicle for Satnav. A team atone of your Midwest drop offs helped us immensely and even provided a portable backup Satnav unit.

The outcome (of a good quality long term rental at a cheaper price) was far superior to anything else we found. Well done!

The vehicle was not prepared for rental. It had not been cleaned and was not re-fuelled. The lack of fuel was reported to Avis before we left the rental lot. I paid for a full tank of gas, On returning the vehicle, I complained about the lack of preparation, cleanliness and missing gas. The only thing Avis was prepared to do was refund the charge for gas. It remains to be seen whether this gets paid. The vehicle itself wasn't great. There was a loud annoying squeak that was irrutating throughout the 2 week rental. The ride of the vehicle could best be describes as 'agricultural', i.e. not very comfortable.

Booking process was okay. No benefit from price drop protector.

Instead of compact I got SUV Was no need. That's what was available

Was no need for up grade I ordered a medium size car

Poor customer service