“Aircon wasn’t working and had to drive back to airport for a replacement car which was a big hassle”
About Budget:5.3/10
Aircon wasn’t working and had to drive back to airport for a replacement car which was a big hassle - no apologies or recovery service of any form by Budget.
“We were pleased with the vehicle and the value for money. Easy booking process too.”
About Hertz:9.0/10
Good car just lacked a bit of kick.
Clean and tidy on pick but not full so return was to the same level.
Every scratch or dink was noted and car hire explained clearly on pick up.
Drop of was timely but very difficult to find.
About QEEQ:8.0/10
Details of pick and drop off a little confusing.
Hertz also honoured the timeframe so as we collected late we were given a later drop off time which was good.
The car was having a noisy bearing sound on speed 80 to 100 from rear tiers, steering wheel was shaking strongly on speed 120, tire conditions was poor.
“Easy way to find a car and pay less and get the car faster.”
About PAYLESS:9.7/10
Thank you so much for the awesome website. I used to contact the rental car office directly and got exorbitant rates. With Eastrentcars I got really competitive rates. The car was clean and new Opel Mokka. I did not wait for that much long about 15 to 20 minutes. Yes, the counter staff was helpful (his name is Edsel). He gave me a delay of two extra hours to return the car. The car rental office can make responding to phone calls faster. I had to wait and hang up the phone sometimes because nobody picked the phone up.
About QEEQ:10.0/10
Very good and easy website to use.
The rates here are really very competitive compared to the direct contact with the car rental offices.
Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.
About QEEQ:10.0/10
You pay what to see.. good competitive price. Hassle free and good promotions for new users.
The location of the pick-up booth was not clear, the billboard only says Europcar, and we had no clue to know it corresponded to Interrent. For a while, we thought we had been scammed!
“Not Happy with fuel charges on return - not informed”
About Budget:7.3/10
I was not very happy with the fuel charges upon the return of the car. When I rented the car and picked it up the associate did not explain that you have to bring the car back at the same fuel level that you picked it up. I could have filled it up myself and brought it back. I was charged the full fare of fuel for the difference. I think this was a way for the rental place to make more money. I was not impressed.
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