IBIZA CAR RENTAL REVIEWS

L'attente pour récupérer son véhicule est déjà scandaleuse, plus de 2h au guichet... Puis après une arnaque de Carmen la vendeuse, qui nous a fait souscrire à une assurance à 104 euros pour pouvoir récupérer notre véhicule. C'est un scandale!

Forced to pay 150 in insurance even though I had already taken out the fully comp option, paid for a smart car which wasn’t available, waited 35 minutes as only one person working who was very rude ! Forced to pay extra or not have the car at all !! BEWARE

We received an email a few hours after picking up car asking us to indicate scratches etc but on vacation we have no printer , we were debited nearly 300 euros and were supposed to receive an email 4 hours after drop off indicating our reimbursement but 3 days after we still don't have any indication on reimbursement and nothing on our account . Salesperson for drop off didn't help us at all. Big disappointment on this company

The customer service on picking up was excellent but unfortunately in less than 24 hours there was am emergency with our mom back home so had to fly back asap. I dropped the car at the level car park I picked up and the guy wasn't very helpful just kept telling me I had to take to 4th floor I tried to explain it was an emergency and we had a flight to get. Attitude wasn't very good at all

Like: Everything ran smoothly

Charged for cleaning normally soiled floor mats after 20 days of rental!!!!!!!!

Like: nice car clean and tidy, brand new , very economical on both hire charge and fuel ,loved the fact that the car was on airport pick up , hassle free

We had a very good experience all round. Amazingly cheap and very easy process to collect and drop off the car. I especially liked the Centuro staff. We left our duty free bottles in the car hire office and they were so honest, they called us the next day and said they would hold the bag for us. Very happy

Very easy

I was charged £90 more than I’d already paid for insurance when I’d already paid for insurance with EasyRentCars

The staff at 1.00 am need to polite when the travel from another country is made by the customer. Sadly they try to cheat regarding insurance at the counter and also rudely tell us that I should not ask questions at the counter

The car condition was good. There was no amigo autos staff available and I was assisted by Ok Car rental staff instead.

It was demanded that I pay an extra €20 on collection because I picked up in terminal, tried very strongly to sell me extra insurance that I did not need !

Terrible service on picking by one of the drivers (asiat guy) Not good explanations on pick up Super hard to find at the airport Still did not receive my email concerning fuel back

All good

The drop off location wasn’t clear and was different to the location on the paperwork, however once I had this address it was easy to find.

I struggled to find the drop off point.

They took one hour of our time for the pick up as they didn’t allow us to pay with a debit card just because we didn’t make the booking with them, and we as through easy rental car. Also, they wanted to charge us again for the insurance when we already paid for that in advance. The staff wasn’t qualified and they were also very rude

Read their google business reviews... You are literally trading your vacation time, for less cost of rental. I don't think it's worth it. The 30 minute wait in a parking lot, for a shuttle, the 60 minute wait to get the car from the rental office, the crowd of angry customers all impatient and unhappy. It was horrible. I would gladly have paid more for a simple easy, stress free option.

La voiture était parfaite, quasi neuve, propre, facile à conduire, les indications bonnes.