Staffing of counter was awful. Only 1 person to get everyone checked out and took almost an hour at 12:45 am when other counters had multiple people working the counter and got their lines out in a matter of minutes.
Everything else was wonderful.
The car was clean and roomy. The pick up experience worked well. The car itself had a very poorly coordinated transmission with its turbo which made it very frustrating at times when driving. We tried booking this car 5 times on the Thrifty site and they all failed so move to Easyrentcars and it worked fine.
About QEEQ:10.0/10
This website and system worked fine. No issues at the counter and the remaining funds owed were as described when booking.
“missed the mark. Service desk clerk was a sleaze ball. Told me bad info”
About Thrifty:7.3/10
Was told I only had to pay for partial gas. Returned the car with 7/8 tank of gas and got charged for the whole tank. I confirmed with the sleaze desk clerk before I left. He kept trying to flirt with me and I am married. Great car, worst service, and cost me a lot.
Alamo Portland was the best rental company I have ever used!! Great professionals , great company, great car. Especially Kirsten at the front desk was AWESOME!
“Dollar thought a Subaru is comparable to a Land Rover”
About Dollar:2.0/10
We didn’t so they upgraded us for $15 per day extra, they failed to mention the taxes and fees so it was actually $80 per day. Our original booking was total of $136 fir a land rover. We paid $426 for a Toyota Highlander. I’ll never book with dollar again. Very upset.
About QEEQ:8.0/10
We should have called you about the Subaru being a comparable model to the Land Rover. Next time I will.
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