Like: Easy Booking and cancellation support Dislike: I would like to have the overall insurance also integrated on EasyRentCars website, so that i am aware of full charges beforehand
“Description is different than reality , Europecar staff where so unhelpful”
About Europcar:8.0/10
Like: The car was excellent
Staff on the parking lot were very helpful Dislike: Staff on the desk were very uptight and unhelpful
Car described for 5 luggage where it fit 4 only
St the beginning the staff gave me lower class car claiming it’s the same class and he said he’s not responsible for anything the agency promised
Like: The BMW SERIES 2 Grand Tourer that we eventually obtained was excellent, but we had to pay extra for the upgrade from the Citroen C4 Picasso which we had ordered and was not available. Dislike: When we arrived in Vienna, we were told that no Citroen C4 Picasso was available: we had chosen this car because of its large luggage capacity. There are four of us, with 3 large suitcases plus carry-ons. We were offered a Mercedes A class as an alternative, and then a B class, which we went up and inspected, but neither had sufficient luggage space. We were not prepared to pay substantially extra to upgrade to a 7 seater people carrier. Eventually the Hertz agent remembered that he had a BMW Series 2 Grand Tourer available, which proved to be excellent. However he said he was unable to give us a free upgrade, so after friendly attempts to persuade him, we reluctantly accepted the extra charge (42 euros + VAT).
arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement
alors que j'ai appelé a 2 reprises avant de réserver
on m'a dis que tout était bon
on s'est retrouvé sans voiture et j'ai donc payé pour rien !
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N.KUMAR
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View more >Dislike: I would like to have the overall insurance also integrated on EasyRentCars website, so that i am aware of full charges beforehand
Anonymous
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View more >S.Owaineh
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View more >Dislike: Staff on the desk were very uptight and unhelpful Car described for 5 luggage where it fit 4 only St the beginning the staff gave me lower class car claiming it’s the same class and he said he’s not responsible for anything the agency promised
Ines
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View more >D.MUMFORD
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View more >Dislike: When we arrived in Vienna, we were told that no Citroen C4 Picasso was available: we had chosen this car because of its large luggage capacity. There are four of us, with 3 large suitcases plus carry-ons. We were offered a Mercedes A class as an alternative, and then a B class, which we went up and inspected, but neither had sufficient luggage space. We were not prepared to pay substantially extra to upgrade to a 7 seater people carrier. Eventually the Hertz agent remembered that he had a BMW Series 2 Grand Tourer available, which proved to be excellent. However he said he was unable to give us a free upgrade, so after friendly attempts to persuade him, we reluctantly accepted the extra charge (42 euros + VAT).
C.benlarbi
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View more >W.Mohmmad
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View more >Dislike: No thing
Car Rental Brands Ranked AT Vienna Airport, VIE
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