18 Car Rental Brands at Vienna Airport (VIE)

Reviewed: August 20, 2020

Received a brand-new car, very smooth experience

Reviewed: May 13, 2020

Car with Hungarian plate cannot pay parking and therefore cannot be parked in whole Wien! No bill still received from Usave

Reviewed: June 9, 2019

all OK, however I believe I was not happy that they charged me for a scratch which you can't notice at all at the time of picking up the car. Not myself nor the staff could have seen this. I am surprised the staff noticed this when I dropped back the car. I told them this is hardly anything and not at all caused by me, it must have been there already. When I took the car it was evening so you can't even notice it. They did not want to believe and charged me Euro 558 for something which if they want to fix is negligible amount. I am sure it is so negligible they will not at all fix and keep as is. You can't charge such a huge amount, it is not reasonable and not fair in any sense. I

Reviewed: January 27, 2020

9

Reviewed: January 14, 2018

Like: I like the condition for the car and when i need help they came fast
Dislike: No thing

Reviewed: January 19, 2020

Some double charge from airport fee

Reviewed: August 6, 2019

Good company

Reviewed: January 1, 2020

We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.

Reviewed: October 2, 2019

Pick up too long. Enter my personal info on internet but on desk have to fill some papers again...!

Reviewed: August 27, 2019

Terrible service

Reviewed: August 13, 2019

They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.

Reviewed: June 14, 2019

The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.

Reviewed: December 18, 2019

We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks

Reviewed: October 6, 2019

Good condition car and it looks new.

Reviewed: September 28, 2019

Expectations were exceeded. Counter staff were efficient and helpful throughout.

Reviewed: August 19, 2019

I have submitted a very lengthy feedback email directly to the Eurpocar desk in Vienna airport. I can share a copy with you if you wish. Their company representatives' responses to us were shocking and drastically impacted our holiday. I will never use Europcar again. Your survey above should also include queries realting to the duration of the rental.

Reviewed: August 12, 2019

the car was acselent. but ther should be a man with us when we peaked up the car. insted we had to go all the way back to the counter and tell them about 2 more screches that wasnt writen. in the check out the man who checked us out said that ther was a screch on the will cover. the screch was ther from the begining and the man in the counter didnt write it doun

Reviewed: October 15, 2019

Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!

Reviewed: August 27, 2019

surprice office was located outside of Vienna airport, so they had to send a representative down to pick us up.

Reviewed: July 23, 2019

Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not

Reviewed: April 29, 2019

This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.

Reviewed: March 26, 2019

Perfect!

Reviewed: October 6, 2019

The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.

Reviewed: August 22, 2019

The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.

Reviewed: August 4, 2019

Avis/Budget renturn staff is unfriendly. They know where is a damage under the car... but it was cheap

Reviewed: July 18, 2019

The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.

Reviewed: July 16, 2019

The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.

Reviewed: July 12, 2019

The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.

Reviewed: September 6, 2018

Like: The BMW SERIES 2 Grand Tourer that we eventually obtained was excellent, but we had to pay extra for the upgrade from the Citroen C4 Picasso which we had ordered and was not available.
Dislike: When we arrived in Vienna, we were told that no Citroen C4 Picasso was available: we had chosen this car because of its large luggage capacity. There are four of us, with 3 large suitcases plus carry-ons. We were offered a Mercedes A class as an alternative, and then a B class, which we went up and inspected, but neither had sufficient luggage space. We were not prepared to pay substantially extra to upgrade to a 7 seater people carrier. Eventually the Hertz agent remembered that he had a BMW Series 2 Grand Tourer available, which proved to be excellent. However he said he was unable to give us a free upgrade, so after friendly attempts to persuade him, we reluctantly accepted the extra charge (42 euros + VAT).

Reviewed: July 11, 2019

The only thing that could have made it better was the price I thought the extra Insurance was a bit steep

Reviewed: June 11, 2019

Sufficient counter service

Reviewed: April 12, 2019

Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony

Reviewed: April 5, 2019

Vehicle condition is not correct, brakes are bad!