VIENNA AIRPORT CAR RENTAL REVIEWS

Great car, great service. The car was brand new. I couldn't get a better deal.

Great booking process. Really easy.

Sufficient counter service

Good booking platform

Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not

The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.

Excellent. Didn't use the price drop protector though..

Good company

Very good price

Terrible service

They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.

the booking platform was just fine.

The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.

Tq for reminds us about the booking. Help us and the process was smooth. So nice.

The only thing that could have made it better was the price I thought the extra Insurance was a bit steep

The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.

all OK, however I believe I was not happy that they charged me for a scratch which you can't notice at all at the time of picking up the car. Not myself nor the staff could have seen this. I am surprised the staff noticed this when I dropped back the car. I told them this is hardly anything and not at all caused by me, it must have been there already. When I took the car it was evening so you can't even notice it. They did not want to believe and charged me Euro 558 for something which if they want to fix is negligible amount. I am sure it is so negligible they will not at all fix and keep as is. You can't charge such a huge amount, it is not reasonable and not fair in any sense. I

Avis/Budget renturn staff is unfriendly. They know where is a damage under the car... but it was cheap

I have submitted a very lengthy feedback email directly to the Eurpocar desk in Vienna airport. I can share a copy with you if you wish. Their company representatives' responses to us were shocking and drastically impacted our holiday. I will never use Europcar again. Your survey above should also include queries realting to the duration of the rental.

Nothing much to add here. It did as it promised.

the car was acselent. but ther should be a man with us when we peaked up the car. insted we had to go all the way back to the counter and tell them about 2 more screches that wasnt writen. in the check out the man who checked us out said that ther was a screch on the will cover. the screch was ther from the begining and the man in the counter didnt write it doun

This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.

It is easy to use and you can cancel anytime. Always give you best price! super.

The car was great.

The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.

Very easy to compare and book cars. All queries were promptly addressed. Will come back to easyrentcars next time as well.

The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.

Vehicle condition is not correct, brakes are bad!

Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony

Worked great.