Malaysia Car Rentals

The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.

Good information about getting around within the city. Easy pick up and drop off

車がアップグレードされていた。ただ、貸与会社が、MERGEではなく、そこから委託を受けていると思われる現地ツアー会社であった。

The car was about average, roughly 2-3 years old but with relatively high mileage. Interior was clean and the drive's fairly smooth, but the engine was a bit noisy (have driven many Civics before). There were also many scratches around the body and rims. Considering the amount paid for this car/category, we weren't too happy given the above. We had expected for a newer or better maintained car. Hope to see improvements in the future.

The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.

Mr Azuan is awesome. He contacted me 2 weeks before my trip. He was very clear on the steps and procedures. The car was superb. It was super clean and in superb condition. Fresh out of the oven.

Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly

The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.

Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.

Highly recommended. Price is cheap with full insurance covered. Contactless car pick up and drop off process is smooth, car is clean and comfortable. Sea Safari Customer Service is responsive and give clear instructions on how to pick up and drop off. We enjoy our trip in Langkawi with Sea Safari!

Friendly staff.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。

Car was pretty worn out but usable. Check-in and check-out process was fast.

Excellent support and ontime response. Very professional service.

Great experience. More than what we expected.

Everything is superb Only issue is rental cost I feel the daily rental is very expensive for such a low cc car

スピーディー且つ柔軟度の高い貸し出し＆返却手続きでした。

Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion

I would like to thank Sherene for the excellent service and fast response.

Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same. I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out. It’s such a silly thing but so inconvenient. Enjoy the charity petrol.

I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.

Good service , easy to understand and smooth transaction. Thanks

Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys

Good that they are in contact with us prior to the trip, it made communications on the actual day easy. Good that everyone can use WhatsApp too.

The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.

Car was in good condition AC was a little late in cooling, pickup and drop-off was smooth.

Car condition is beyond my expectation with a good service provided by staff. Highly recommend.

It was superd because no forms no deposit.

Not alot of prior details uoon collection of car. Called the customer service but no update or followup, just mentioned another team will manage.

Very good service and helpful! Surely one of the best car rental companies in KLIA!

did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.

Agent was already there when I arrived. Pick-up was smooth.

Shahrul was helpful n always willing to help

Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.

Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again. Car provided was vey clean inside.

I booked a Perodua MyVi but received a smaller car, Perodua Axia! I was not informed of this before arriving and was told to either take it or leave it! Poor service!

Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.

The service staff was friendly and helpful. Shared with us the important details of the vehicle and offered a ride around the airport for orientation of the vehicle. It was a smooth and pleasant process. Also they operate 24hrs so any issue we can always contact them for support if needed.

Car was alright, smooth process of collecting and dropping off. Staff very helpful and quick response especially from Ms Eka.

Pickup of the car was smooth and easy. Friendly operator.

Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.

Car is as expected.

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

The staff both during pick up and drop off are very friendly and helpful. Did not spend too much time at the counter and we got the car very fast.

Good Services provided by SURIA

Great car, great staff and easy booking and collection!

i booked for a Honda city or equivalent but they gave me a Nissan almera which i can find for cheaper price, end up paying more for a cheaper car very disappointed with the service :(

Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me

Car been scratch everywhere. Car bad handling on highway. Book Proton Saga, but they give Bezza Take too long for the staff bring the car to us.