There are speed limits of 110 km/h on expressways, 90 km/h on state and federal roads and 60 km/h in town areas.
High-quality roads and relatively cheap fuel price make Malaysia a pleasant country for a road trip. Travelling around Malaysia is facilitated by the fact that English is widely used in important public places, such as tourist attractions, airports, railway stations and immigration checkpoints. Here is a brief driving guide aiming at easing your mind when planning a trip to Malaysia.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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February 8, 2023
Destination: Kuala Lumpur
The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.
View moreJanuary 19, 2023
Destination: Kuala Lumpur
Good information about getting around within the city. Easy pick up and drop off
View moreJanuary 9, 2023
Destination: Langkawi
車がアップグレードされていた。ただ、貸与会社が、MERGEではなく、そこから委託を受けていると思われる現地ツアー会社であった。
View moreJanuary 5, 2023
Destination: Kuala Lumpur
The car was about average, roughly 2-3 years old but with relatively high mileage. Interior was clean and the drive's fairly smooth, but the engine was a bit noisy (have driven many Civics before). There were also many scratches around the body and rims. Considering the amount paid for this car/category, we weren't too happy given the above. We had expected for a newer or better maintained car. Hope to see improvements in the future.
View moreDecember 30, 2022
Destination: Langkawi
The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.
View moreDecember 26, 2022
Destination: Langkawi
Mr Azuan is awesome. He contacted me 2 weeks before my trip. He was very clear on the steps and procedures. The car was superb. It was super clean and in superb condition. Fresh out of the oven.
View moreDecember 23, 2022
Destination: Langkawi
Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly
View moreDecember 23, 2022
Destination: Langkawi
The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.
View moreDecember 22, 2022
Destination: Penang
Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.
View moreDecember 19, 2022
Destination: Langkawi
Highly recommended. Price is cheap with full insurance covered. Contactless car pick up and drop off process is smooth, car is clean and comfortable. Sea Safari Customer Service is responsive and give clear instructions on how to pick up and drop off. We enjoy our trip in Langkawi with Sea Safari!
View moreDecember 16, 2022
Destination: Kuala Lumpur
Friendly staff.
View moreDecember 16, 2022
Destination: Langkawi
The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.
View moreDecember 15, 2022
Destination: Kuala Lumpur
マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。
View moreDecember 8, 2022
Destination: Langkawi
Car was pretty worn out but usable. Check-in and check-out process was fast.
View moreDecember 6, 2022
Destination: Langkawi
Excellent support and ontime response. Very professional service.
View moreDecember 5, 2022
Destination: Kuala Lumpur
Great experience. More than what we expected.
View moreDecember 1, 2022
Destination: Ipoh
Everything is superb Only issue is rental cost I feel the daily rental is very expensive for such a low cc car
View moreDecember 1, 2022
Destination: Kuala Lumpur
スピーディー且つ柔軟度の高い貸し出し&返却手続きでした。
View moreNovember 30, 2022
Destination: Kuala Lumpur
Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion
View moreNovember 22, 2022
Destination: Langkawi
I would like to thank Sherene for the excellent service and fast response.
View moreNovember 21, 2022
Destination: Langkawi
Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same. I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out. It’s such a silly thing but so inconvenient. Enjoy the charity petrol.
View moreNovember 16, 2022
Destination: Langkawi
I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.
View moreNovember 11, 2022
Destination: Langkawi
Good service , easy to understand and smooth transaction. Thanks
View moreNovember 10, 2022
Destination: Kuala Lumpur
Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys
View moreOctober 31, 2022
Destination: Penang
Good that they are in contact with us prior to the trip, it made communications on the actual day easy. Good that everyone can use WhatsApp too.
View moreOctober 31, 2022
Destination: Langkawi
The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.
View moreOctober 29, 2022
Destination: Langkawi
Car was in good condition AC was a little late in cooling, pickup and drop-off was smooth.
View moreOctober 28, 2022
Destination: Langkawi
Car condition is beyond my expectation with a good service provided by staff. Highly recommend.
View moreOctober 26, 2022
Destination: Langkawi
It was superd because no forms no deposit.
View moreOctober 24, 2022
Destination: Penang
Not alot of prior details uoon collection of car. Called the customer service but no update or followup, just mentioned another team will manage.
View moreOctober 19, 2022
Destination: Kuala Lumpur
Very good service and helpful! Surely one of the best car rental companies in KLIA!
View moreOctober 17, 2022
Destination: Kota Kinabalu
did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.
View moreOctober 14, 2022
Destination: Langkawi
Agent was already there when I arrived. Pick-up was smooth.
View moreOctober 8, 2022
Destination: Ipoh
Shahrul was helpful n always willing to help
View moreSeptember 28, 2022
Destination: Kuala Lumpur
Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1. One clause that i didn't like is the off timing pick up and drop off charges which is bit more.
View moreSeptember 27, 2022
Destination: Langkawi
Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again. Car provided was vey clean inside.
View moreSeptember 27, 2022
Destination: Kuala Terengganu
I booked a Perodua MyVi but received a smaller car, Perodua Axia! I was not informed of this before arriving and was told to either take it or leave it! Poor service!
View moreSeptember 27, 2022
Destination: Kota Kinabalu
Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.
View moreSeptember 26, 2022
Destination: Langkawi
The service staff was friendly and helpful. Shared with us the important details of the vehicle and offered a ride around the airport for orientation of the vehicle. It was a smooth and pleasant process. Also they operate 24hrs so any issue we can always contact them for support if needed.
View moreSeptember 22, 2022
Destination: Langkawi
Car was alright, smooth process of collecting and dropping off. Staff very helpful and quick response especially from Ms Eka.
View moreSeptember 20, 2022
Destination: Kuala Lumpur
Pickup of the car was smooth and easy. Friendly operator.
View moreSeptember 20, 2022
Destination: Langkawi
Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.
View moreSeptember 14, 2022
Destination: Penang
Car is as expected.
View moreSeptember 4, 2022
Destination: Langkawi
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
View moreAugust 31, 2022
Destination: Penang
The staff both during pick up and drop off are very friendly and helpful. Did not spend too much time at the counter and we got the car very fast.
View moreAugust 31, 2022
Destination: Kuala Lumpur
Good Services provided by SURIA
View moreAugust 23, 2022
Destination: Langkawi
Great car, great staff and easy booking and collection!
View moreAugust 19, 2022
Destination: Langkawi
i booked for a Honda city or equivalent but they gave me a Nissan almera which i can find for cheaper price, end up paying more for a cheaper car very disappointed with the service :(
View moreAugust 18, 2022
Destination: Langkawi
Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me
View moreAugust 18, 2022
Destination: Kuala Lumpur
Car been scratch everywhere. Car bad handling on highway. Book Proton Saga, but they give Bezza Take too long for the staff bring the car to us.
View more