Malaysia Car Rentals

Excellent service provided by Suria

Easy to communicate

The car was smelly and quite dirty. Ofcourse a pickup will have some dust but the middle console where the cup holders were looked untidy and we even had ants living in the car.

Car fine for the job. Wiper blades were replaced quickly on request - thank you

They gave us Estima, which was clean and big enough for 5 of us with luggages.

We got a Nissan 5-seats X-trial instead of the Honda CRV 7seats we ordered. The car seats are full of stains, especially the back row, don't even feel comfortable placing our personal belongings on it. Fortunately, no one needs to seat in the back row. The customer service was better than expected after reading many negative comments about them online. No proper instructions on drop-off point, the staff said to search KLIA airport blok D in google maps but it cannot be located!

This is a great car rental company at Langkawi. I will use it again in the future.

Best car rental in Penang island . Friendly staff . Easy process for pickup and return .

The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.

Good and clean

Great Experience

The whole process was smooth and fast. pick up and drop off was easy and fast.

The car is the cheapest one I could find. The condition is not 5 stars but very well for +/- 100km journey. The aircond condition is very good. I suppose the car is less than 4 years, looking at reg number. Paradise already prepared parkg spot for drop off. Very easy

was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.

Staff was helpful..but need to wait about 25 min to get car

All good. Btr have a counter at the airport

Excellent service and vehicle provided.

Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.

Good Service , easy to contact

Thanks for upgrading the car to bezza. Good service provided by the company.

Car condition - need service as weird sound coming out from front brake and suspension.

Overall very good experience.

Excellent

Good quality of cars..

Good experience..looking forward to hire from here again..

Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.

Thanks to upgrade our car to innova. A little disappointment is The final day we chose to early drop off but waiting Sea Safari representative for more than half an hr to return car.

yes we got a very clean and new car which made the trip very smooth.

Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.

thank you

Average

Average

Average

The vehicle need proper service and checking to make sure it under good condition before rent out as good condition vehicle is more secure for the user.

Overall is good and Mr Bob is helpful

1. No body attend the counter when arrived. 3 contact phones displayed on counter but hard to get through. Waited more than 30 mins for 1 attendant to show up and serve 2. Car key with low battery. Should ensure good condition before handed over to customer. This created few inconveniences ( eg need to press multiple times for a possible car being locked) during the trip.

Punctual and car condition is good

Thank you

Great

まあまあ良かった。

Car was in good condition. However, counter staff service could have been better.

The car I received was two months old and was in its great condition. The only setback is the car being under power but that is not the primary concern. The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.

On general everything was alright. But the car fuel wasn't pump full as stated in the agreement. End up we need to find a nearest petrol station to for refueling.

Good communication, clean and relatively low mileage car, recommended.

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

Can’t be easier to rent a car. Very efficient and fast processing. Car returning is just so easy, just park the car, return the key and ready to go.

Easy to find staff upon arrival and smooth process.

i would NOT recommend them

good

Friendy staff customer service . Explanation clear .