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Mid size SUV not available at pick up and to pay more if I need a SUV

Reviewed: Mon, Sep 16, 2019
About Europcar: 9.0 /10
I was told at the pick up that a mid size SUV was not available and was offered a station wagon instead. Or I can top up to get a VW Tiguan. Staff then offered me a steep discount so that I can get the SUV due to me knee problem in getting in and out of sedans. As I have booked way in advance and for a decent period of 14 days, the mid size SUV should have been catered
About QEEQ: 7.0 /10
I diligently checked the pricing 3 times and have to rebook my car to get the reduce pricing. In other words, the price watch mechanism did not worked I chatted with an Easyrentcars rep and was told that this mechanism needed time to adjust which I find puzzling cos there were times when the reduced pricing have been posted for a couple of days and yet I was not informed
Medium SUV | Jeep Compass or similar

Relevant Reviews on Europcar BERLIN AP TEGEL*******CLOSED*******


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Medium SUV | Jeep Compass or similar
Reviewed: Sat, Sep 28, 2019
About Europcar: 10.0 /10
Nice car
About QEEQ: 10.0 /10
Easy book


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Medium SUV | Jeep Compass or similar
Reviewed: Sun, Jun 16, 2019
“Rude staff at Europcar and got ripped off”
About Europcar: 7.0 /10
Very rude. Ordered medium suv jeep- tried to give us down grade ateca and then gave us tiguain- without saying he was going to charge us an extra 100 euros. Too tired and late to argue when we found out- surely a tiguain is a medium suv?!
About QEEQ: 10.0 /10
No problems all fine and easy


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Compact | Mercedes-Benz A Class or similar
Reviewed: Thu, Jun 21, 2018
“Adventure in 2 Countries.”
About Europcar: 9.6 /10
Like: The car with low mileage and friendly service.
Dislike: None.
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