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Average rating on Interrent in Gerona: 4.9 /10


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Compact | Ford Focus or similar
Reviewed: Fri, Aug 16, 2019
“Ripped Off”
About Interrent: 4.0 /10
Counter staff deliberately misled us regarding Excess Insurance, claiming that it wasn't an insurance charge and we HAD to pay it..

Rodrigo Jacinto

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Wed, May 22, 2019
“Worst Experience”
About Interrent: 5.7 /10
About the car: The car was in very poor general condition, noisy, noisy steering wheel, the rear bumper was previously damaged, terrible sound system ... About Drop-Off: It was my first time at Girona airport. When I arrived to leave the car, I made a mistake when entering the wrong building, where I immediately drove the car to the exit. What was my fright when I discovered that I should park the car and walk to the terminal to pay for the ticket so I could leave the building. Terrible, but could be the worst. After wasting enough time to do it just to leave the place, when I had hit the parking barrier again, the barrier just did not recognize my paid ticket! It was getting late to go on my flight. I asked someone to help me through the barrier phone. I waited 10 minutes until a man appeared on a bicycle, he tried to make my ticket work for a few minutes, it did not work, and he took my ticket and the bike and disappeared. I waited more than 15 minutes, alone in the barrier, and at this point I was very late. So I parked the car in the 14D space and ran to the InterRrent counter to leave the car key. The guy who gave me the keys two days before was there. I explained what happened and the guys at the accountant told me to go back and take the car and go down to the right building. Same??? After this adventure I ran to the plane where I was the last one to enter before the doors closed. I've traveled around the world for the past 15 years, and it was my worst experience with a rental car.
About QEEQ: 10.0 /10
Very good.

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