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Average rating on Europcar at Nadi Airport: 5.6 /10


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Full Size Van | Toyota Noah or similar
Reviewed: Wed, Aug 24, 2022
About Europcar: 7.0 /10
No shuttle or Euro Staff at the airport to pick us up from the airport to the rental location. Did not Fiji local sim so it took a while to get that sorted. Once, I got there, the car was not ready for pick up. They said 7 mins but it took 30-60 mins to get the car.
About QEEQ: 10.0 /10


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Mini | Perodua Viva or similar
Reviewed: Fri, May 27, 2022
About Europcar: 2.0 /10
Did not have booking. Then asked for cash and later wanted credit card details. Did not use this service


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Economy | Hyundai Getz or similar
Reviewed: Thu, May 12, 2022
“Avoid Europcar fiji at all costs. The lady at the budget desk at Nadi airport was very helpful.”
About Europcar: 3.0 /10
Euro car isn’t at the airport. And doesn’t have a service desk. Attendant got annoyed when we called to request the car. Then double charged us on pick up. Wasn’t at the offsite address at drop off. And instructed us to leave vehicle at the airport carpark with the keys in it. After sending pictures to agency. For confirmation about receipt of undamaged vehicle Still no response. And no refund for deposit of $800 fjd. We hire exclusively thru europcar. Both personally and professionally. Untill now Car stank. And wasn’t clean. ( I believe was an overflow car)
About QEEQ: 9.0 /10
Not really QEEQ fault. But wasn’t the best experience not being able to amend the booking without Calling. Just a small Gripe
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Economy | Hyundai Getz or similar
Reviewed: Mon, Nov 25, 2019
“The pick up process and return process was smooth and fast. Compare to car rental, it's m”
About Europcar: 9.3 /10
The pick up process and return process was smooth and fast. Compare to car rental, it's much better. We booked our car rental from on 17 Nov and end up we were told that the car we booked having technical issue problem and they requested to use another car rental company with additional price top up. However, this bad experience did not happen on Europcar and we were quite impressed with the free upgrade to Volkswagen Polo. Well done Europcar.
About QEEQ: 10.0 /10


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Pickup Truck | Volkswagen Amarok or similar
Reviewed: Tue, Oct 1, 2019
“I paid for something I didn’t get”
About Europcar: 8.0 /10
I would like to complain. I paid for a 4x4 and specifically wrote in my booking request that I needed this due to remote location of accommodation. However, on arrival the 4x4 was not available. The similar (term used lightly) vehicle offered was an SUV, this wasn’t capable at doing the unmarked road safely! So the fact that I didn’t really get the car I paid for pretty much ruined the holiday as we were constantly worrying that if it rained we would probably be stuck. Thanks for charging me for a car that I clearly didn’t get to use. Where you advertise a car or one similar, it would be nice if you actually adhered to this! I paid for a 4x4 and got an standard SUV! The reduction in price for the SUV was minimal, I feel I was ripped off and the local office were useless at trying to resolve the fact that the 4x4 wasn’t available!
About QEEQ: 7.0 /10


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Full Size Van | Toyota Noah or similar
Reviewed: Tue, Jul 23, 2019
About Europcar: 5.3 /10
Both front passenger and driver seatbelts not functioning, not retract. Very unsafe.

Mario P

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Economy | Hyundai Getz or similar
Reviewed: Sun, May 19, 2019
“Avoid Europcar in Fiji”
About Europcar: 5.3 /10
Daihatsu Perodua instead of Hyundai Getz. Car in a really poor condition. I would like to add pictures but I can't don't know why. Noisy, no screenwash, wipers in bad state. Full to full - forget it. Good thing you don't have to worry about returning a car as you will never return it in worse condition than you took it and no one bothers to check it when returning. You can feel like real fijian in your dirty, noisy car - indigenous will even try to stop you thinking that it's one of them. One more good thing - working air conditioning!!! Even if paid full price before rental at the desk had to pay additional costs which were not mentioned previously - stamp duty + something else.
About QEEQ: 10.0 /10


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Medium SUV | Jeep Compass or similar
Reviewed: Fri, May 17, 2019
“Not safely car!!”
About Europcar: 3.3 /10
We rented Medium SUV "Jeep Compass" 4 Doors or similar, the car is very old, the left and right rear mirror controller is bad, can not be controlled, the car is not clean, the car has many damage, the brakes are also Unsafe, less than 15 minutes from the airport to the hotel, the vehicle is very dangerous, immediately return to the airport to change the car, the car rental company is very unsafe for vehicle maintenance, very poor,,when I return the car at 05:30am,the counter is no staff on duty!!
About QEEQ: 10.0 /10
Price good,,Everything was good


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Medium SUV | Jeep Compass or similar
Reviewed: Tue, Feb 26, 2019
About Europcar: 6.3 /10
Customer service was poor at pick up. Will not book though Eurocar again.

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Economy | Hyundai Getz or similar
Reviewed: Sun, Feb 24, 2019
About Europcar: 6.3 /10
Car is very very old - lots of dents and scratches - ran fine but made lots of strange noises.

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