CAR RENTAL REVIEWS ON BUDGET IN GLASGOW

Car conditions were good. However, service of the counter staff was beyond satisfactory. There was only one staff at the counter. He was working on another customer ahead of us but was too slow. My family was were forced to wait more than 30 minutes outside in rain. After 30 minute waiting I was told to show UK driver’s license and passport, which was ok. However, I was also told to provide the National Insurance number of the UK, which I had never been told to provide in advance as necessary documents. For foreign residents in the UK like me as expats, had never been aware of such number. I was struggling to get the number on line from the government website but couldn’t get it after all. It took another 30 minutes and he finally managed somehow without the number. I was so anxious about not to be able to rent car without the number whereas he was trying to manage situation. I often rent car in other EU countries but never had such bad treatment and long waiting before. It really annoyed me at the beginning of our holiday.

Great car and great experience, it was in a busy time but all staff were helpful and friendly

QEEQ as a booking platform was great, the car experience was great I enjoyed it.

The pick-up/drop-off location is perfect, near the city centre but out of the worst traffic and easy to reach. If you are not used to the left-hand side driving as I am and plan a trip in the surroundings of Glasgow, you will appreciate it. Nice and friendly staff, modern and clean car, good price.

Easy to use, no problems at all.

Great service in the Airport at a reasonable cost through the App.

Amazingly straightforward- I was worried it was a scam at first because it was such a good deal but it was fab

Helpful staff

Worked well

Budget/Avis took an extra charge of 30 pound sterling by deducting from my credit card without noticing me the reason of such extra charge. This is not a good business practice --albeit little in amout. Because of this dishonesty and bad conduct in doing business, I think this is my last time of buying a service from Budget/Avis.

Bad experience of dishonesty business conduct of the affiliated car supplier (Budget/Avis) mentioned above made me feel that this is my last time use the service of QEEQ. Sorry.