“won't use again if i am nor reimbursed for the extra charge.”
About Budget:6.3/10
i was charged extra $100 for sideroad assistance and insurance which i HAVE NOT requested.
At the pick up counter they have not asked me about it and signed me on paperwork that aparently
says in small letters i agree to those extra services.
it is the first time i am not being notified verbally about this option, i always decline. I feel i have been hijacked into that.
It is wrong and un proffessional on the rental company side.
I've requested a car without an e-toll device as I was going to pay all tolls in cash, which I've done. Weeks after returning the car I was charged for two tolls that I've paid in cash. Send the receipt and company did nothing.
Very Poor customer service. Will not use this again!
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