AUCAR CAR RENTAL REVIEWS

Even though the vehicle wasnt the car we booked, it ended up being better as it was more roomy and one of my family members was in a wheelchair so it suited us perfectly. Only thing I didnt like was it was black.

Great value for money

Language was a small problem when talking on the phone. Address for the return is incorrect on the website/confirmation for return, staff member did say to return to collection point but didn't emphasise that it was different to confirmation text. Also staff had no idea where closest petrol station was to refill prior to return....told to google it!

All good. Discount offers are in USD & I am in Australia so of no use!

It was nice to be upgraded to a larger car, however the car is in need of a service. We got the car with the ‘47km to service’ light on. It was clear it needed a wheel alignment when we travelled at 100km/hr. The company said it may take up to 14 business days to return the hold on my debit card but I was pleasantly surprised to see it was returned just 2 business days later!

Great way to find the lowest price car hire!

The car was an older model and its wasn't smooth in driving. The car didn't even have a standard feature cruise control which make the whole journey tiring. I was given Hyundi instead of KIA and that too was quite old and noisy.

Waiting so long in the processing time.

I believe they are one of the most if not the most under rated car rental agency. The staff were friendly and got us going in no time. We were renting for 50days, they went out if their way to make sure we were happy. Significant $$ savings compared to any other agency(atleast 40% cheaper than their nearest competitor ).

Great platform.

Cars not ready to rent.

Admin fee for the toll quite high compare to others

I did get mustisibi outlander which was smooth and got power, lots of space and easy to drive , less economical , may be bit warm reception when we are there even though we need to wait bit while because they are busy , instead ignoring

Was easy booking and quick checkout Will be much appreciated if we got the same vehicle instead of same standard while we book

The car exceeded our expectation. Even though we broke down in a small town, they were really quick to replace the car with a good replacement. It was a quick pick up and drop off service. I will definitely go back to them for my next trip.

The time spending for pick up need to be improve.

The car quite old.

Great service! The first car had a transmission issue after 1.5 hours of driving. Aucar sent a mechanic to swap cars very quickly after they were notified. Swap was seamless and car was a higher-end model. Would definitely use their services again.

Good car. Aucar staff check every dented to ensure customers are not victimised.

DODGEのjourneyと予想外のアメ車。乗り心地は悪くなく、いい経験でした。ブースターシートの料金はGSTがあるから現金でと言われたが、クレジットカード払いとの違いがよく分からず。帰りは空港ではなく空港近くのホテル宿泊でしたが、ホテルまで快く送ってもらえてとても助かりました。

検索しやすく、予約もしやすかった。 アプリも使いやすい。

The condition of the car is generally good. However things like dented car number plate, rim should be fixed before giving to new customer.

It’s a shame that price drop protector was not activated despite that I’ve only set the low margin %

The car was a different model they gave. Not happy with their service. Pick up location little far from airport.

All I needed was a car to get from A to B and back. Got a late model stationwagon that was perfectly adequate. Engine was a bit rough around the edges, but for what I wanted and the rate I paid - was more than happy with the car and the service received. And finally a rental car company that uses a camera to record damage pre/post rental. Would happily use Aucar in the future.

Was initially worried - but this transaction went through smoothly.

Exceed my expectation.