Very happy to have got the car I had requested. Particularly appreciated there was no up-sell.
About QEEQ:10.0/10
Very good at answering questions. I did not think we would get the car we had requested but we did! The instructions on where to find the car rental was very helpful.
“Easy transaction but I did not get what I ordered.”
About Alamo:10.0/10
I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!
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