Like: Got a free upgrade, which is always nice. But had to wait a long time behind just 1 other customer to get service.
Car was in excellent condition. Had a great trip in Germany with the car. The price was a steal, even for the basic SUV I had originally requested. Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation.
During drop off, no receipt/information about billing was given.
Generally a good experience, the only comment is the drop off requires a bit of waiting (I think it was a case that the customer before me needed a long enquiry)
About QEEQ:10.0/10
Good booking experience and I get exactly what I expected from Easyrentcars, will use again
Like: Car in excellent conditions, larger than expected. Not sure if it was an upgrade. I booked a compact (Golf) but got a Golf SW. GPS included. Dislike: Nothing, really.
I cannot get a hold of anybody at the Alamo Rental Desk at Fraport!
Money was taken from my bank account for a "late return" of the rental car, even though it was returned on time, but since there was nobody there we had to drop the key in the "key drop".
I will continue trying to call cause I need that money back.
Thanks
Jannick
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Joe Fdz
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View more >Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation. During drop off, no receipt/information about billing was given.
R.Al-Momani
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View more >R.E.
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View more >E.Eisavitazehkandi
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View more >Sunny
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View more >T.Galvin
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View more >Andrea F.
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View more >Dislike: Nothing, really.
JSgl
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