always problem

About GOLDCAR: 7.3 /10
Goldcar always try to sell extra option and sometimes you can't refuse of them. last time it was service of fuel refill and i couldn't rent car without this service. This time it was the pick-up location. Although as said in booking terms pick-up location is in the airport but you need to pay 20 euro for that. otherwise you have to go to other parking about an hour by yourself. And they charged me for the last rent which was 1,5 years ago for empty fuel tank returning, although i always return the car, refilling full. They didn't show any evidence, fotos.
About QEEQ: 10.0 /10
Reviewed: Tue, Mar 10, 2020
Economy | Opel Corsa or similar

Relevant Reviews on GOLDCAR in Italy

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Economy | Opel Corsa or similar
“terrible, a ne plus refaire”
About GOLDCAR: 4.0 /10
Ils m'ont oblige a payer une assurance supplementaire alors que ma carte bancaire offrait des garanties superieures.
Reviewed: Tue, Sep 17, 2019


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Compact | Alfa Romeo Giulietta or similar
“Location de qualité loueur sérieux”
About GOLDCAR: 10.0 /10
À recommander L’essayer c’est l’adopter
About QEEQ: 10.0 /10
Très bon service A recommander
Reviewed: Sun, Aug 25, 2019


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Mini | Fiat 500 or similar
About GOLDCAR: 2.0 /10
About QEEQ: 10.0 /10
Reviewed: Thu, Aug 1, 2019


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Mini | Fiat 500 or similar
“Terrible - problem with pickup of car in Italy,UK customer service not pick up, lost money”
About GOLDCAR: 6.3 /10
Reviewed: Thu, Jul 25, 2019

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Mini | Smart fortwo or similar
“customer service at Pisa airport through Goldcar was very bad.”
About GOLDCAR: 3.3 /10
Counter lady was quite rude. Tried to sell me more insurance. Told me I couldn't possibly have insurance as they own the cars so how could anyone else insure them! when she realised I wan't buying more insurance she almost threw the keys at me. Did't tell me where or how to collect car. Pisa airport rental cars are either a bus ride or long walk to collect. She gave me no information and I had to find all this out myself. Appalling service.
About QEEQ: 10.0 /10
Reviewed: Mon, Jun 3, 2019

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