From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7388961115
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7388961115
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Could have been better.

Reviewed: Thu, Feb 13, 2020
About Great Rentals: 6.3 /10
The car was ok, but not very clean. The two front tyres were too low in air. The receptionist was friendly, but constantly speaking to her colleague in a foreign language (chinese??), which I thought was not very nice at all. She did ask her male colleague to look at the tyres and he put more air into them. When we pointed out the uncleaned boot space, he took the car and lateron returned it cleaned.
About QEEQ: 8.0 /10
The car could have been better prepared before we came to pick it up. The receptionist could have spoken english while we were at the desk, waiting for her to complete paperwork.
Economy | Nissan Tiida or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

View more >
Compact | Toyota Aqua or similar
Reviewed: Wed, Jan 10, 2024
“There's a reason I keep coming back”
About Great Rentals: 8.0 /10
The car was clean and great, shuttle service from the airport was smooth. For dropping off just be warned Google Maps takes you to the wrong street.
About QEEQ: 8.0 /10
Very smooth

View more >
Full Size Van | Toyota Previa or similar
Reviewed: Sun, Jan 5, 2020
“Fantastic experience”
About Great Rentals: 9.0 /10
Great car. Very spacious
About QEEQ: 10.0 /10
Seamless processes

View more >
Mini Van | Toyota Estima (2007-2012) or similar
Reviewed: Mon, Jul 8, 2019
About Great Rentals: 6.3 /10
- Car met our space needs at a good price - this was the only plus point. - In the end, the value wasn't worth the experience at all as the whole pickup and drop-off experience was handled extremely poorly. - Pickup information may sound clear to someone who has visited Auckland Airport before, but is extremely unclear for someone arriving for the first time. The "Pink W" is not near "international arrivals" as specified, but actually near "Departures" - logically of course we were confused so we called all 3 phone numbers given to us many times to ask for help. As no one picked up, we had to ask airport staff many times, all of whom kept telling us there is no "Gate 11/Pink W" for arrivals and kept telling us to wait at the only international arrivals gate, which was where every single other rental company car usually picks up from. - When someone finally picked up our phone about 40 mins later, we were told they were on the way and would be there in 20 mins (this is ridiculous as they were already given the pickup time and flight number). We had to make numerous follow up calls as no one arrived in 20 minutes and we were left waiting for even longer. Finally when a man came, he blamed us that he was late because we did not follow instructions and he had to come all the way from the pink W (this is literally a few minutes away, I don't know why he was more than an hour late!) - The drop off procedure was much easier because we were actually given an address and we didn't have to rely on or wait for the company for long periods of time. It was also handled a little poorly, however, as we got an email from Great Rentals at around 9pm the night before asking us to meet in a location other than the originally specified address. Only the driver that drove us to the airport had good customer service and we had no issues with him.

W.Brown

View more >
Medium SUV | Toyota Highlander or similar
Reviewed: Sun, May 5, 2019
About Great Rentals: 7.7 /10
Vehicle was not ready for pick up upon arrival Vehicle booked for 9am I was running late Arrived at 10am and still had to wait 30 mins while vehicle was being cleaned from previous customer
About QEEQ: 8.0 /10

H.Pham

View more >
Economy | Toyota Yaris or similar
Reviewed: Mon, Apr 22, 2019
“Cheap but cheerful, older cars which is reflected in the price.”
About Great Rentals: 8.7 /10
Car was great but old and have damage. That was fine since this reflected the prices the car smelt badly of cigarettes and all the electronics inc gps are in Japanese which is completely useless in New Zealand. This was explained to me as they were Japanese imports. Overall a good service, I would use again. But be aware that they hold your deposit for 4 weeks after you return your car for possible fines, tickets, etc which I had never experienced before.
About QEEQ: 9.0 /10
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