Good nice car makes good holidays!

Worst car rental company I've ever seen (and I've tried a few!). First, in Nice airport, Rhodium doesn't have a counter. You have to go to Goldcar. Funnily, I booked at Rhodium precisely to avoid Goldcar because of some bad previous experience with them! I had to wait for about 45min (2-3 clients). Then, The deposit policy is terrible and can be regarded as forced sale (if you don't want to pay for the expensive additional insurance, you have to make a deposit of 1228€ in my case). The woman wasn't very polite either. The car was parked in such a way that I couldn't even get in (I had to crawl via the passenger seat). The car wasn't in perfect condition, but none of the damage was reported on the papers I was given. So be VERY careful with the preliminary walkaround, even though the parking lighting isn't great. When I went back to the counter to report the damage I had noticed, I was almost insulted by the same woman, who clearly threatened me that my deposit might not be returned if I reported that many scratches.

The booking system was easy to use, and the price drop monitoring with automatic re-booking was a nice bonus! I was surprised, but it actually saved me quite a lot. The only problem is that it was never mentioned during the booking process that I would have to get the car from the Goldcar counter. Had I known that, it would have been a no-go for me.

Car was fine although 2 scratches on rear wheel arches not reported prior to hire. The time duration for picking up the cars is poor and customer care is not a focus. The main focus is to pressurise the hirer to take out additional insurances.

The process for booking is easy. No complaints at all.

Super experience. Excellent rapport qualité prix!

La voiture n'a pas atteint mes attentes. J'ai réservé une opel et j'ai reçu une citroën en mauvais état.

Worst company ever too deal with I would never recommend them their customer service was awful they were rude! Not helpful in anyway way shape or form please don’t ever use this company