Great experience/ watch out for the sales at the counter

About CARHIRE: 8.7 /10
We did have a very nice experience with the employee Alex and his colleague. They contacted us after the rental when we had returned to germany, because they found my girlfriends drivers licence and bank cards, which she had forgotten somewhere in the car. She thought they have been stolen. Alex sended the cards with no extra carge from ireland to germany and declined to take any reward money from us. Upon check in the lady told us that an extra fee for a car upgrade (diesel car) would pay of the regular booking with a gasoline car. This statement was simply false and she also did not give us any information about the toll system... we would have expected by a good customer experience. However the experience in the end (gettining the cards back) was so outstanding, that we are very happy that we are glad we had choosen Europcar, we can trust Europcar in general and give 5 stars for this rental.
About QEEQ: 10.0 /10
everything perfect
Reviewed: Mon, Dec 16, 2019
Economy | Ford Fiesta or similar

Relevant Reviews on CARHIRE Dublin - Airport


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Intermediate | Ford Mondeo or similar
“Great first time rental.”
About CARHIRE: 10.0 /10
Easy fast and efficient pick up. Nice car in good condition . Would rent again .
About QEEQ: 10.0 /10
Platform great no issues with booking Did not sign up for Price Protection.
Reviewed: Wed, Sep 15, 2021

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