About Firefly: 9.3 /10
The car met my expectation
About QEEQ: 10.0 /10
Reviewed: Mon, Dec 9, 2019
Full Size Van | KIA Carnival or similar

Relevant Reviews on Firefly PERTH AIRPORT


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Large SUV | Toyota Kluger 7 Seats or similar
“Rude staff”
About Firefly: 7.0 /10
The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.
About QEEQ: 8.0 /10
Reviewed: Mon, Oct 14, 2019


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Intermediate | Toyota Corolla or similar
“Easy car rental for a better price than going direct”
About Firefly: 8.0 /10
I was upgraded
About QEEQ: 8.0 /10
Reviewed: Fri, Sep 27, 2019


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Intermediate | Toyota Corolla or similar
“The car and the service by the staffs were excellent! Keep it up!”
About Firefly: 10.0 /10
Nice job!
About QEEQ: 10.0 /10
All good!
post image
Reviewed: Tue, Aug 20, 2019


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Economy | Suzuki Swift 2 doors or similar
“Brilliant Service”
About Firefly: 10.0 /10
We upgraded our car for $100 extra and it was perfect. Our car was quite new so had quite a few new modern features which we enjoyed testing as we did a 4 hour road trip. The guy at the counter was super friendly and very helpful.
About QEEQ: 10.0 /10
Booking was simple and fast. I prefer booking everything on line and this was a breeze.
Reviewed: Thu, Jul 11, 2019


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Full Size Van | KIA Carnival or similar
About Firefly: 9.3 /10
The pick up and drop off was efficient and location is so near to the terminal that we arrived and departed from. However we had issues with the door at the back. Passenger at the right side of the car could not open the door on their own and driver had to assist with opening of the door. Even then, it was not easy to open the door from outside. Upon returning the car, this issue was pointed out to the receiving officer. His first reply was the car is new and it might be tight. We asked him to try from inside and he acknowledged that something was wrong. Yet no compensation was made for us. First, it is very inconvenient for us as we rented the car for 10 days. Second, it is actually not safe as passenger can get trapped in the car should there be exigencies.
About QEEQ: 8.0 /10
Reviewed: Tue, May 14, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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