Disappointing wait times

The reception efficiency is extremely low. There are only three staff, and it takes two hours for one customer to get a car! The female manager stays inside eating and surfing the internet, not coming out to help, which is very annoying. The group of five European and American students before me took over two hours to get their car, and it took me over two hours as well, and I was forced to pay extra.

Wish they had after hours key drop off. You can only return the car during business hours

Great price

I waited 1 hour 45 mins just for pickup since there were many bookings and no staff. Had to wait outside in winter since there was no space to even get inside the showroom. Finally got my vehicle at 6.45pm. very painful.

That have to service the cars

That have watch hiding charges of car rentals

Upgraded at the kiosk to an electric charge because I was told 1. Car has a range of 600km -- False, the car actually had a range of 450 km 2. Car is currently 50% charged -- False, the car was less than 20% in charge. I waited ~90 mins, to pick up the car. When I got it, it was undercharged and didn't have the range specified by the employee at the front desk.