受け取りの時の店員の態度が悪い、年に3〜4回ここを利用しますが1人だけ態度の悪い店員がいる。

The staff very helpfull n the process is very easy

Very simple and straightforward with very friendly staff who spoke English so my husband could understand. They made the process very quickly and we were soon on our way. The car was almost new and in excellent condition except for a scuffed wheel trim which they pointed out to us and marked down as existing damage. Excellent service, stress and hassle free!

Very nice. Will book again. Thanks.

Very nice. Will book again. Thanks.

Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this. My 3 main issues are: A) Tires looked worn out. Grip wasn't good round the corners. B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly. B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely. All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.