About ACE: 9.0 /10
The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.
About Qeeq: 10.0 /10
Everything was easy, pricing was great.
Reviewed: Wed, Sep 25, 2019
Medium SUV | Hyundai Santa Fe Sport or similar

Relevant Reviews on ACE Los Angeles Int l Airport

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Medium SUV | Kia Sportage or similar
About ACE: 4.7 /10
Overall very disappointed with ACE. You check in with some via iPad- who then makes you read out loud your credit card- even though it was provided when reservation was made- is this not a privacy issue? Also service desk was under staffed. When I returned the car and asked for a receipt the agent was rude - overall good price but poor service.
Reviewed: Sat, Jul 20, 2019


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Economy | Kia Rio 2 Doors or similar
“It was rough. I still really like Easyrentcars app, but must update location info”
About ACE: 8.7 /10
ACE is great! The only issue is the email provided for pick up location by EasyRentCars.com was not updated to ACE’s new location. Therefore, what should have been an easy 10 minute ride to get to ACE from airport shuttle took well over an hour and cost me an Uber ride because ACE’s pick up information was the old address and old shuttle that is now just a city shuttle that took us way out of the way and dropped us off in the middle of nowhere with no easy transportation access!
About Qeeq: 10.0 /10
Reviewed: Fri, May 31, 2019


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Economy | Kia Rio 2 Doors or similar
“Easy and great value!”
About ACE: 10.0 /10
The staff was very courteous and the vehicle exceeded my expectations.
About Qeeq: 10.0 /10
Reviewed: Fri, May 10, 2019


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Special | Dealers Choice or similar
About ACE: 8.7 /10
Excellent counter person
About Qeeq: 10.0 /10
Reviewed: Fri, Feb 15, 2019


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Intermediate | Toyota Corolla or similar
“Good but...”
About ACE: 10.0 /10
This rental was definitely a good deal. And the experience was close to an experience with larger, more established rental car companies. But if I may suggest... It was reasonable to specify “no smoking” as the contract was completed and as the car was released. However, to specify the car should be returned in clean condition, “no pet hairs and trash”, made me paranoid the entire time I had the car. I am a fairly neat person, no other rental car company I have dealt with has told me to return the car clean.
About Qeeq: 10.0 /10
Reviewed: Sun, Jan 27, 2019

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