Reliable

Were given a free upgrade which was great and the counter staff helped to clear the car of snow. The car was in good condition throughout. The only downside was that someone had obviously been sick in the car at some point and it hadn't been fully cleaned out, so it stank for the whole trip.

Queuing for over 30 mins on pick up. Once at the counter I was processed faster than most other Rental companies I’ve dealt with. Was impressed by no upselling.

Customer service was good. Price protector informed me that I had purchased at the best price.

Hertz charge me the damage on the car which was pre-existing.

Very happy

We got a free upgrade on the vehicle class (as they didn't have small cars available) which was great!

Très bien comme d'habitude à Tromso, seul petit bémol sur l'efficacité des pneus hiver de ce véhicule par rapport à celui que j'avais loué en janvier au même endroit, la tenue de route n'était vraiment pas terrible et impossible de prendre certaines routes un peu pentues, alors qu'avec le véhicule que j'avais loué en janvier j'étais passée aux même endroits sans aucun soucis, avec ce véhicules nous avons rencontrés quelques difficultés de tenue de route...