The car and customer service were good. The extras in the bill ( insurance, additional driver, etc) were not explained at pick up and were a surprise at the end.
Like: Professional young and friendly staff
Dislike: I was given a manual gear car despite reserving an automatic, had to go back to office to get an automatic car.
Very disappointing. Car that was booked and paid for ,not available. Had to take an electric car which was an awful experience in Norway in winter, spent half our holiday charging the car. Won't use Hertz ever again.
About QEEQ:10.0/10
Well Ok I guess but I can't help but wonder whether we would have got bounced or not if we had booked directly with Hertz
Due to land at 11pm and car hire closed at 11.30, so relieved after 3 hour delay to find Hertz had stayed open for us - although charged c£50 surcharge which I will claim back from the Carrier.
Like: Car was quite good. Dislike: We spent lot of time before we found the office. We had to pass Volvo center, go dowstairs and so on, without any pointers.
Volvo in photo but I was given KIA hybrid. Ok as they said it was in the same category. However, the car cannot be charged. I spent an evening searching the web for a solution to realize that it was a defect of the car. Why Herzt gives away defect car to customer?
When I picked the car up the lady in the office and her colleagues could not have been more helpful.
I think it was a bit cheeky to charge me a "one-way" fee for returning a Swedish registered car to Sweden from Norway - but - c'est la vie....
Très bonne voiture Toyota Yaris hybride l’avantage c’est que malgré mes 2700km j’ai très peu consommer. Par contre c’était une automatique le début fut pas facile
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
M.Todd
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View more >M.Abdulla
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View more >Dislike: I was given a manual gear car despite reserving an automatic, had to go back to office to get an automatic car.
N.Sergii
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View more >I.Madden
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View more >Y.becker
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View more >Nick Webb
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View more >A.Wood
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View more >Vadzim
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View more >Dislike: We spent lot of time before we found the office. We had to pass Volvo center, go dowstairs and so on, without any pointers.
R.Meltz
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View more >Vadim
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View more >Dislike: I asked questions by email after I arrived but still no answer.
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View more >W.CHOON PING
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View more >M.O'Sullivan
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View more >Car Rental Brands Ranked In Oslo
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