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Reviewed: Sun, Sep 15, 2019
About Firefly: 7.7 /10
We have requested additional GPS on the rental car with a top up of $7 a day, but the GPS was not useful as it was not up to date and instated we have to use our phone's Goggle map to navigate. We also did not spot the small crack on the windscreen when we took over the car.
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Firefly PERTH AIRPORT


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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 27, 2020
“Beyond excellent”
About Firefly: 10.0 /10
Counter staff was beyond excellent, car was great, we did have to wait a long time, but it was worth it.
About QEEQ: 10.0 /10

Chan Boon Chew

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Full Size Van | KIA Carnival or similar
Reviewed: Mon, Dec 9, 2019
About Firefly: 9.3 /10
The car met my expectation
About QEEQ: 10.0 /10


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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Mon, Oct 14, 2019
“Rude staff”
About Firefly: 7.0 /10
The counter staff were terrible. When he went to debit my card for the balance owing and bond fee, I questioned what he was charging me. I was informed that I didn't have collision waiver insurance. I assured the staff that I did and that it was on my contract. I told him that when I added up the numbers he was giving me that it did not add up to what he was trying to debit the card for. He told me to be more respectful with what I was saying to him. I had merely told him that "when I went to school the numbers you are giving me add up to X, and you are trying to charge me X. He still insisted that I had no insurance. He then went on to suggest that perhaps I should take more care when making travel arrangements and watch what I am doing. The end result was that I did in fact have insurance. This took approximately 1 hr to sort out. I suggested to him in the end that perhaps he should have more respect for the customer and read the paperwork that I had placed in front of him that clearly stated I had insurance.
About QEEQ: 8.0 /10


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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Aug 17, 2019
“Very good car”
About Firefly: 9.7 /10
Good car provided
About QEEQ: 9.0 /10
Easy and smooth


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Full Size Van | KIA Carnival or similar
Reviewed: Tue, May 14, 2019
About Firefly: 9.3 /10
The pick up and drop off was efficient and location is so near to the terminal that we arrived and departed from. However we had issues with the door at the back. Passenger at the right side of the car could not open the door on their own and driver had to assist with opening of the door. Even then, it was not easy to open the door from outside. Upon returning the car, this issue was pointed out to the receiving officer. His first reply was the car is new and it might be tight. We asked him to try from inside and he acknowledged that something was wrong. Yet no compensation was made for us. First, it is very inconvenient for us as we rented the car for 10 days. Second, it is actually not safe as passenger can get trapped in the car should there be exigencies.
About QEEQ: 8.0 /10

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