je me suis retrouvé à payer 147 € supplémentaires au montant prévu à cause de mes 25 ans...

Low mileage, very new car

First time using, worked well, easy to use and enjoyed the discount voucher

Great front desk staff

Excellent Web site

The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined

Was just a little concerned that no deposit was required pre collection date. However all seemed ok

the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy

The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.