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Live chat Email us Service Code: 1947831127
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1947831127
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Keddy staff on weekends at airport incompetent

Reviewed: Mon, Aug 19, 2019
About Keddy by Europcar: 6.0 /10
Completly incompetent staff had no idea about anything. Said i had to pay 853€ although that amount included the CDW fee and would have been only blocked. Restarted the system and called her collegue twice cause she thought there was a mistake. Was overstressed by the three costumers she had to handle. Wrote down the wrong parking slot so i lost another 5 min. searching for the car. At drop off they told me on weekends not the Europcar staff is on duty but some third party company. In the end Keddy (Europcar) charged the airport fee, although the voucher says "Taxes and surcharges included" and at the same airport and also booked through easyrentcars AVIS did not charge anything. The car was ok, but nothing more. Highly not recommend.
Economy | Volkswagen Polo 2 Doors or similar

Relevant Reviews on Keddy by Europcar in Germany

H.Mohamed

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Economy | Audi A1 or similar
Reviewed: Fri, Oct 29, 2021
“Very satisfied with service provided.”
About Keddy by Europcar: 10.0 /10
Fantastic service super professional staff.
About QEEQ: 10.0 /10
Fabulous price easy to book very competitive price .

J.Sasse

View more >
Economy | Volkswagen Polo or similar
Reviewed: Tue, Jan 14, 2020
“EUROPCAR at Hannover airport is great!”
About Keddy by Europcar: 10.0 /10
Always like to come home.Very friendly and competent staff at the counter.
About QEEQ: 8.0 /10

J.Sasse

View more >
Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Fri, Aug 9, 2019
“Easyrentcars cannot solve a weekly problem for extra surcharges since 6 month. Terrible”
About Keddy by Europcar: 9.3 /10
ywa perfect car very good and friendly staff

F.Mallok

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Tue, Jun 25, 2019
“Ford Fiesta 1.0 74kw: Perfect economy car for two”
About Keddy by Europcar: 8.7 /10
Reserved ECMR -> Ford Fiesta 1.0 74kw Very smooth and silent ride for such a small car. The engine has more than enough power and is very economical (4.9l/100km @440km mostly on Autobahn and country roads). Navaigation system was standard and easy to handle with its big touch screen. Cons: no cruise control, very poor space for 4 people
About QEEQ: 8.0 /10

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Compact | Volkswagen Golf Estate or similar
Reviewed: Thu, Jun 13, 2019
“The overall car rental experience was ver good”
About Keddy by Europcar: 9.3 /10
It wasnt easy to find the car rental area. Once there it wasn't obvious that you could self check in so wasted time in a queue. But the service at the desk was friendly, helpful and efficient. Great car - offered an automatic but they happily changed to a manual on request. No guidance on how the car works so you need to take time to check it all out before setting off. No instruction about drop off other than on the paperwork and difficult to find on satnav Drop off points clearly signed at airport and process 5mins max
About QEEQ: 10.0 /10
The online booking process was simple to use, prices were clear and plenty of options

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