Great value for money

Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.

Always ok

The seller Fooled us by saying if you take the full insurance you pay 108 but basic insurance you pay 48 . But in the end I paid both ! No one helped me with that but I’ll make sure of speeding my experience to everyone I know ! This was SCAM

Worst experience and terrible company

Fantastic

From the beginning the vehicle was not ready, even though I had a reservation for 6PM. I had to wait one hour and twenty minutes. Expect to pay many additional charges. For example, if you decide to take the vehicle for 1 day to another country, they charge you $7.50 for the days of your rental contract (not the days you take the vehicle out of the country [suppose I rent for 30 days in Madrid and want to go to Portugal for one day, they charge you for the 30 days]). They also charged me 26 euro for a “service” fee, which I thought I wouldn’t have to pay since I brought back the vehicle full, but they didn’t care and didn’t want to change the contract “full to empty” to “full to full”. Very unhappy with firefly

Great

The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.