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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2040251135
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2040251135
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Horrible Customer Service - Scam

Reviewed: Fri, Nov 10, 2023
About Icerental 4x4: 7.0 /10
The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.
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Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car, to decline any additional protection. If you require any further assistance, please contact us.
Medium SUV | Dacia Duster or similar

Relevant Reviews on Icerental 4x4 Keflavik Internaitonal Airport

Diego Campos

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Mini | Hyundai i10 or similar
Reviewed: Mon, Mar 18, 2024
About Icerental 4x4: 4.0 /10
The company requested to buy an extra insurance in order to avoid paying nearly 2500€ of deposit

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Small SUV | Dacia Duster or similar
Reviewed: Thu, Nov 16, 2023
“Great customer service and good value car rental”
About Icerental 4x4: 9.0 /10
24/7 office opening hours were super convenient and all staff we dealt with were helpful. The car was not brand new or super fancy but it was very good value for money and was perfect for what we needed.
About QEEQ: 10.0 /10
Platform was easy to use and staff were helpful with enquiries.

J.Brayshaw

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Medium SUV | Dacia Duster or similar
Reviewed: Sun, Dec 4, 2022
About Icerental 4x4: 9.0 /10
Staff very friendly and helpful. Car was good value for money. Will be using them again
About QEEQ: 10.0 /10

Sarah Vickers

View more >
Medium SUV | Dacia Duster or similar
Reviewed: Thu, Nov 17, 2022
About Icerental 4x4: 10.0 /10
Helpful staff on arrival of drop off and pick up. Great car, clean when got inside. I didn't need to use them throughout the trip but I knew what number to call if necessary. Would 100% recommend and use again.
About QEEQ: 9.0 /10
Booking platform was easy. There could have been an option of insurance and made it more easy to understand that but I sorted it when I got to the rental shop. Easy to use website. Would use QEEQ again.

S.Caez Gomez

View more >
Mini Van | Renault Trafic or similar
Reviewed: Thu, Nov 3, 2022
About Icerental 4x4: 2.0 /10
Es una compañía poco confiable.Tuve problemas con el auto . Estaba en malas condiciones y al finalizar la reserva cuando entregue el minivan dijeron que había roto el cristal delantero y me dijeron que tenía q pagarlo y luego comunicar con ustedes
About QEEQ: 9.0 /10
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