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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
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+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5104069278
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5104069278
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Horrendous customer service

Reviewed: Tue, Jun 13, 2023
About BENErent: 5.0 /10
Most unpleasant experience with the staff. The driver of the shuttle misdirected us to the wrong place to return the car, then when we asked him to drop us in T2 instead of T1 (a couple of minutes away), he just said "rules are the rules". We inquired to what the rules are and he said "my rules" and threatened to drop us in the middle of the motorway.
About QEEQ: 8.0 /10
Reply by Qeeq:
Thanks for your review. We suggest you could also check with the branch staff about the return location and time when you pick up the car. Thanks for your advice, well keep up improving our service. have a great day!
Mini | Fiat 500 or similar

Relevant Reviews on BENErent Lisbon Airport

Carol Bach

View more >
Reviewed: Wed, Jul 24, 2024
About BENErent: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

P.Sanctis Silva

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Small SUV | Renault Captur or similar
Reviewed: Thu, May 23, 2024
“Terrível”
About BENErent: 5.0 /10
Na devolução do carro foi feito uma vistoria minuciosa e apontado um dano na roda do carro... um risco... Informei que na retirada o carro foi apenas entregue e não tem como garantir que o dano já estava, pois o funcionário só mandou vistoriar sem mostrar os danos do carro na tela do Tablet ou apontando visualmente, até achei que o carro estava ok. Qdo retirei o carro não fizeram uma vistoria comigo apenas pediram meu visto e entregaram as chaves. Se eu soubesse que tinha que olhar até um risco na roda do pneu com certeza eu faria Estão me cobrando 250 euros Já ligou um funcionário da qeeq no meu celular em inglês e falou com o atendente aqui da loja pedindo a versão deles. A qeeq ficou de enviar um e-mail já que não entendo mtooo inglês e até o momento nada. Estou me retirando da loja sem assinar o contrato de devolução por desacordo no processo de retirada. Fui informada verbalmente será descontado do caução o valor de 250 euros. No aguardo
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Keith Wynne

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Mini | Fiat 500 or similar
Reviewed: Tue, Aug 22, 2023
“Very good”
About BENErent: 10.0 /10
I found the staff very efficient and capable the whole process was very painless would recommend using them again we had a very good experience.
About QEEQ: 10.0 /10
The app was very easy to use and I would recommend other people to use the app I will be using you again

Marta D'Almeida

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Mini | Fiat 500 or similar
Reviewed: Mon, Nov 7, 2022
“Excellent”
About BENErent: 10.0 /10
Friendly staff and efficient service. Nothing to fault!
About QEEQ: 10.0 /10
Rented through this company multiple times and everytime they have delivered what was asked

Cédric

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 25, 2019
“Excellent rapport qualité /prix”
About BENErent: 7.0 /10
Personnel sympathique Seul déception: sur le cité de réservation était indiqué retrait et restitution du véhicule à l aéroport (et non navette).Dans les fait : pas de comptoir à l aéroport, mais une navette qui vous amène à 4-5kms prendre possession de votre véhicule. Embêtant pour restitution lorsque vous avez un vol de nuit par exemple, et surtout lorsque l on choisi un retrait et restitution à l aéroport

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