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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+61-1800-507-258
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+90-850-390-7486
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3961132088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3961132088
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Autovia/ Ecovia worst company for customer service

Reviewed: Mon, May 6, 2019
About ecovia: 8.0 /10
When we got to the check in point they tried the hard sell of more insurance. We told them that we had already paid for the fully waiver insurance bring our excess down to £0. They kept stating this was not the case. I showed them my phone and they they changed their statement to well it it’s not through us so you need it again which is not the case. The first car we were shown was dirty and we were told to bring the car back clean. I asked why I had to clean a dirty car? The person that came out to inspect the car with me confirmed to the sales lady that it was dirty so there should be no charge. On entering the vehicle we noticed that they had issued us with a manual transmission. I went back to the desk and showed them their voucher which said Auto. They told me that this was just a car. Again I had to get the Easyrentcar email out to prove that we had ordered a Automatic. After we found this we got an Automatic. We feel like Ecovia tried everything to give us the cheapest car first for top money and didn’t want to give me the car that we had ordered. They charged the wrong credit card so we had to paid for 2 deposits (1 was returned the same day) otherwise we would have to pay a further €18 for their incompetence. The return was easy and the same guy came to inspect and we had no issues with him. Only the sales lady!! This whole experience of renting a car has put us off. We have rented many cars in the past and it has been very easy. To all be warned about Ecovia/ Autovia they will try and get all the money they can out of you and not provide you the car you paid for.
About QEEQ: 10.0 /10
Compact | Fiat 500l or similar

Relevant Reviews on ecovia Fiumicino Airport

O.Sapir

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Mini | Fiat Panda 2 Doors or similar
Reviewed: Sun, Jan 22, 2023
“Great”
About ecovia: 8.0 /10
It was easy and great
About QEEQ: 8.0 /10
Easy to use

Stella

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Compact | Seat Leon Estate or similar
Reviewed: Mon, Nov 25, 2019
“Ecovia staff ( the tall and thin one ) is rude and too much selling and sound threatening.”
About ecovia: 5.0 /10
Staff at the counter keep pestering us to buy insurance and sounds confirmed the car will get stolen so must buy insurance from them so they won’t hold our deposit . I told them we brought and he insist ours is not covered , must buy theirs .
About QEEQ: 8.0 /10
Fast act and received email from EasyRentCars after we called our insurance .

I.S

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Compact | Seat Leon or similar
Reviewed: Tue, Oct 22, 2019
“Good experience.”
About ecovia: 9.7 /10
Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino). Friendly staff, good English, quick transparent process. Overall great experience. Metano is hard to find in Italy - try to avoid Sings point to "Autovia" - which is also "Ecovia"
About QEEQ: 10.0 /10

G.Dulay

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Compact | Seat Leon Estate or similar
Reviewed: Sat, Aug 24, 2019
About ecovia: 4.0 /10
Car location address and phone number was not showing booking receipt plus extra money insurance $190.00 Europe.

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Compact | Seat Leon or similar
Reviewed: Thu, May 16, 2019
“Economial and hastle free”
About ecovia: 10.0 /10
I booked this one and my relatives booked with two different companies. Mine was by far the cheapest and i was the onlyone that got a free upgrade! They also gave me a discount so i didnt need to fill up at return! Relatives had to fill up before returning!
About QEEQ: 10.0 /10
Deffinately smooth and the best price!

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