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+1-8007618913
Live chat Email us Service Code: 3695981144
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3695981144
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TU Florida is a rip off - I want a refund

Reviewed: Fri, May 3, 2019
About TU Florida: 3.7 /10
Tu Florida is a rip off company, I reserved a car for $76 and they made me pay $360. The forced me to pay an insurance they allegedly said it was mandatory and it wasn't. I had CDW insurance from my visa credit card and they immediately said I needed another insurance. The lady who helped me had the worse customer service and she said that I wasn't renting a bicycle. They overcharged me against my will. My friend who rented an SUV on that same day and also rented a GPS even paid less than what they made me pay. I demand to receive a refund from this poor service and this rip off company.
About QEEQ: 8.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

H.Khan

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Compact | Nissan Versa or similar
Reviewed: Sat, Oct 12, 2019
“Fedup”
About TU Florida: 4.3 /10
Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

Melo

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Economy | Toyota Yaris or similar
Reviewed: Sun, Jul 7, 2019
“Wish I went to a different rental car”
About TU Florida: 5.7 /10
My first problem was the hidden fees. My price to pay went from $75 to $210. I did like having the Sunpass, it was a pain of my shoulders, they also have a bunch of other hidden fees, that I haven't seen in any other rental car place. Like if the car is dirty in the inside, there is a $150 fee. How come is that much? It takes a dollar in the gas station to clean it up, which I had to do. Also there is a fee for sand in the car. What the hell? I had to be stressing out all the time about not leaving absolutely any sand in that car. That place is a joke. My other issue is that they seem to always mess up the customers, I was suppose to drop off the car a 7 am, because my flight left at 9 am, but I had to wait for 40 minutes until I decided to leave the car open with the key in, because nobody ever came in to open the store. When I asked the car rental across the street, what time Tuf was suppose to open, they replied with: "They should be, but they're always messing people up, just leave the car and take your flight." I also noticed the car had some major wobbliness when driving past 50 miles, this is due to poor maintenance, and really dangerous. Overall 2 stars out 5.
About QEEQ: 8.0 /10
Everything would have been better, if they have booked me with a different rental dealer. But the process in the app was so easy, that it made the rental car TUF, look like a scam.

M.Tanaka

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 13, 2019
“My worst rentacar experience at TU Florida.”
About TU Florida: 3.7 /10
At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

Carlos

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Apr 4, 2019
“Irresponsible , lack of professionalism..........etc”
About TU Florida: 2.0 /10
Waiting almost an hour at Miami Airport, nobody came to pick up us. Made three phone calls nobody respond therefore we cancelled it.

C.Newcomb

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Mar 7, 2019
“If it seems to good to be true it usually is. Don’t give up your cc number without being sure”
About TU Florida: 2.0 /10
We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company
About QEEQ: 7.0 /10

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