Clearly Europcars were not happy to do this deal, as it was much cheaper than their standard rates. The car was booked for 10PM but we did not receive it until 12 midday. The rep at Europcars did say they would give us a free upgrade, because of the wait but this did not happen. The vehicle we had was fine though. The address given -green motion- gave no indication that it was europcars. and only by phoning directly was this established. Our hotel was right next door to the europcar depot.

the overall score above says it all.