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From United States
+1-8007618913
From Canada
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From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
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From Mexico
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8595630108
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8595630108
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Search for Dollar Car Rentals in Chicago

Experience ruined by Dollar

Reviewed: Thu, Aug 11, 2022
About Dollar: 7.0 /10
We waited for 90 minutes in the queue at Dollar, clearly there was not enough counter staff on that day. When we finally got to the front, we were told that our vehicle class would not be available for another 45 minutes which was extremely disappointing after the 90 minute wait. The only option to speed this up was to pay $13 / day more to move up a class. We expressed extreme dissatisfaction with this, and explained that the upgrade should have been free if our vehicle wasn't available. The lady behind the counter insisted that a paid upgrade was the best that we could do. We felt like this was up-selling. We were also felt like the automatic toll road payment was upsold to us. She explained 'its difficult for foreigners to pay', which we feel is nonsense. As we were out of the city the whole time it was probably unnecessary for us to have it, but we did, and we upgraded our car as we had been waiting so long that we had had enough. When we got to the garage there seemed to be one of our original classes of vehicle parked there. Dreadful customer service, dreadful wait. I will now avoid Dollar like the plague
About QEEQ: 10.0 /10
No comment really, maybe stop using Dollar as they are awful
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Chevrolet Malibu image
Dollar
Chicago O`Hare Airport(ORD)
Chicago
United States
Full Size | Chevrolet Malibu or similar

Relevant Reviews on Dollar in United States

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Full Size | Chevrolet Malibu or similar
Dollar
Sarasota Airport(SRQ)
Sarasota
United States
Reviewed: Wed, Nov 16, 2022
“Excellant.”
About Dollar: 9.0 /10
Ease of return was the biggest plus.
About QEEQ: 10.0 /10
No complaints.

Megan

View more >
Full Size | Chevrolet Malibu or similar
Dollar
New York
United States
Reviewed: Tue, Dec 10, 2019
“Generally good staff, nice vehicle, good price”
About Dollar: 9.3 /10
Pick up process was quite slow as card machine did not work. Had to use other persons card and add additional driver fee which was not expected. Staff were friendly but whole process took longer than I have experienced in the past. However the person checking the car back in was unnecessarily rude. Did not have rental agreement to hand on arrival so he started to raise his voice to us and barking that it was impossible to rent without one. Suggested that we had not been given to us that morning accused us of lying. Really not what was expected when the rest of the staff were so pleasant. The staff member in the office said it was fine that we did not have it and perhaps we hadnt been given it - mistakes happen. There is a way to speak to people and the person checking the car did not know how - zero customer service skills.
About QEEQ: 10.0 /10
Good price Website can be a bit hard to read when given options Overall easy to use

R.Solano

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Economy | Chevrolet Spark or similar
Dollar
Sacramento Airport(SMF)
Sacramento
United States
Reviewed: Tue, Sep 24, 2019
About Dollar: 9.7 /10
El personal muy amable pero muy tardado el tiempo de espera para recoger el auto
About QEEQ: 10.0 /10
Excelente servicio y muy economico

S.Senjo

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Compact | Nissan Versa Note 2 Doors or similar
Dollar
Honolulu Airport(HNL)
Hawaii - Oahu Island (honolulu)
United States
Reviewed: Thu, Feb 14, 2019
“remarkable”
About Dollar: 10.0 /10
I couldn't believe how nice it was. Usually, car rental offices are some of the sleaziest of them all. They hope that travelers arrive weary and tired so that they can deceive them into signing for things they don't want or need and rob them blind. Dollar was actually honest, fair and competent.

M.patel

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Standard | Chrysler 200 or similar
Dollar
Atlanta Airport(ATL)
Atlanta
United States
Reviewed: Sat, May 26, 2018
“Excellent”
About Dollar: 10.0 /10
Like: All the staffs ware great
Dislike: None

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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