QEEQ
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Live Chat Email Us Service Code: 7120498274

decent cars but scratched/damaged and not the best customer care!

Reviewed: Sat, Apr 2, 2022
About Centauro: 6.0 /10
had to wait for the pick-up shuttle to go and drop one pack of customers as they only had one van for transfer; at the counter we were assisted based on who was supposed to get the car next (rental hour) and not based on who got there first, there were people who got there on time (like us) and had to wait in line for people who came after their pick-up time and after them.. amazing! when returning the car, I had a small wheel scratch and that was OK, no comment, told him to give me the documents and invoice so I can talk to my insurance but there wasn't much professionalism and the guy was behaving as if I broke his car (it had a big dent on one side, scratched from poor parking and not the cleanest either - when picked up)
About QEEQ: 10.0 /10
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Ford Focus or similar

Relevant Reviews on Centauro Milan Malpensa Airport

B.Frank

View more >
Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Fri, Aug 30, 2019
About Centauro: 10.0 /10
Great service
About QEEQ: 10.0 /10

Costa

View more >
Compact | Ford Focus or similar
Reviewed: Mon, Aug 19, 2019
About Centauro: 7.7 /10
Acho que devia estar claro que no aeroporto de Milão se tem de ligar para a Centauro para pedir o transfer para o local de recolha do carro
About QEEQ: 10.0 /10
Outstanding!

J.Woods

View more >
Economy | Opel Corsa or similar
Reviewed: Fri, Jul 26, 2019
“One of the worst and most inefficient check in processes I've ever had to deal with.”
About Centauro: 4.7 /10
Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location
About QEEQ: 8.0 /10

View more >
Compact | Ford Focus or similar
Reviewed: Wed, Jun 26, 2019
About Centauro: 6.3 /10
We waited at the airport for nearly 2 hours for a shuttle van. Unacceptable!

J.Ahn

View more >
Economy | Opel Corsa or similar
Reviewed: Fri, Jun 7, 2019
“For price point, great experience”
About Centauro: 9.3 /10
Car was clean and as indicated on the site. Service was polite. Overall great experience.
About QEEQ: 10.0 /10

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