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Reviewed: Wed, Nov 24, 2021
About MEX: 5.0 /10
Pésimo servicio. De entrada tuve que pagar adicional un seguro básico para responsabilidad a terceros siendo que en la compra por medio de qeeq en la hoja decía abajo que ya no había nada más que pagar. Renten los carros por default con ese seguro sin darle la sorpresa al cliente que tiene que pagar otros 4 mil pesos (mínimo). No se si eso sea bronca de qeeq o de MEX. Luego al hacer el pago no aceptaba la tarjeta y empleado me insistía que pusiera bien el nip (asumiendo que lo estaba poniendo mal) y lo que no servía era su terminal. Hasta que no le dije que usara otra terminal y le solucioné el problema. Luego al entregar el carro resultó con un tallón que según ellos era nuevo, y ya lo traía, el carro estaba lleno de rayones y tallones y ese que me cobraron era algo mínimo que se quita con polish y me descontaron $800 pesos del depósito.
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Compact | Hyundai Accent or similar

Relevant Reviews on MEX in Mexico


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Full Size Van | Toyota Hiace 15 Seats or similar
Reviewed: Wed, May 18, 2022
“Horrible. A quagmire of finger pointing. MEX blames QEEQ and QEEQ was not reachable.”
About MEX: 3.0 /10
There is a new section of Hell that recently opened up for the staff of MEX.


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Economy | Toyota Yaris or similar
Reviewed: Wed, Apr 24, 2019
About MEX: 6.7 /10
Pésimo, me estafaron. A las 12.30 AM me obligaron a sacar un seguro pero en verdad estaban encubriendo un upgrade y el combustible. Ya hice el reclamo, no lo recomiendo.
About QEEQ: 8.0 /10


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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 10, 2019
About MEX: 9.0 /10
MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
About QEEQ: 10.0 /10

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Full Size Van | Toyota Sienna or similar
Reviewed: Sat, Apr 6, 2019
About MEX: 10.0 /10
So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
About QEEQ: 10.0 /10

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Mini Van | KIA Sedona or similar
Reviewed: Fri, Apr 5, 2019
About MEX: 9.3 /10
Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
About QEEQ: 10.0 /10

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