FATAL

About MEX: 5.0 /10
Pésimo servicio. De entrada tuve que pagar adicional un seguro básico para responsabilidad a terceros siendo que en la compra por medio de qeeq en la hoja decía abajo que ya no había nada más que pagar. Renten los carros por default con ese seguro sin darle la sorpresa al cliente que tiene que pagar otros 4 mil pesos (mínimo). No se si eso sea bronca de qeeq o de MEX. Luego al hacer el pago no aceptaba la tarjeta y empleado me insistía que pusiera bien el nip (asumiendo que lo estaba poniendo mal) y lo que no servía era su terminal. Hasta que no le dije que usara otra terminal y le solucioné el problema. Luego al entregar el carro resultó con un tallón que según ellos era nuevo, y ya lo traía, el carro estaba lleno de rayones y tallones y ese que me cobraron era algo mínimo que se quita con polish y me descontaron $800 pesos del depósito.
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Reviewed: Wed, Nov 24, 2021
Compact | Hyundai Accent or similar

Relevant Reviews on MEX in Mexico

HON MO KUNG

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Economy | Volkswagen Polo or similar
About MEX: 7.0 /10
forced to buy insurance!
About QEEQ: 8.0 /10
Reviewed: Wed, Jul 31, 2019

R.Pollack

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Full Size Van | Toyota Sienna or similar
“didn’t have the insurance I thought I bought”
About MEX: 7.7 /10
I paid for full coverage yet when I got there they said I didn’t have it and charged me another $180 for the coverage I thought I already paid for!
About QEEQ: 8.0 /10
Reviewed: Sun, May 5, 2019

VivaMexico!

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Full Size Van | Toyota Sienna or similar
“Great car and price, but a lot of pressure to buy extras.”
About MEX: 8.3 /10
Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)
About QEEQ: 10.0 /10
Reviewed: Tue, Apr 2, 2019

Fatiha

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Economy | Toyota Yaris or similar
“Horrible”
About MEX: 3.3 /10
A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence 3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue
Reviewed: Mon, Mar 11, 2019

N.Aldridge

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Economy | Volkswagen Polo or similar
“Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.”
About MEX: 7.3 /10
Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.
About QEEQ: 10.0 /10
Reviewed: Thu, Feb 14, 2019

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